CQC / Service Manager

Anonymous; City Of London; Hybrid; GBP 40,000 - 45,000; Full time

Job summary

A leading recruitment agency is seeking a Service Manager for a new supported living accommodation in Hackney. The role involves leading operations, ensuring CQC standards, and managing staff to provide high-quality support. Candidates should have CQC registration ability and experience in care management. This position offers a unique opportunity to shape culture and standards from the start, with competitive salary options reachable up to £45,000 annually.

Qualifications

• CQC Registered Manager status or ability to register.
• Experience managing a regulated care service.
• Strong understanding of medication management.

Responsibilities

• Lead day-to-day operations of a new supported living service.
• Ensure compliance with CQC standards.
• Build relationships with residents and families.

Skills

Management skills

Leadership

Team building

Understanding of safeguarding

Coaching staff

Education

Level 5 Diploma in Leadership for Health & Social Care

Job description

Overview

Kindsight Recruitment are excited to be recruiting for a brand-new Supported Living Service in Hackney! We're working with our client to launch a specialist male supported living accommodation and are seeking an experienced Service Manager to take the lead. This is a unique opportunity to be there from the very start — shaping the culture, embedding high-quality standards, and building a strong, compassionate team to deliver the best outcomes for residents.

Role

Role: Service Manager
Location: Hackney (with remote & flexible working options)
Salary: £40,000 - £45,000

Responsibilities

• Leading the day-to-day operations of a brand-new supported living service.
• Ensuring compliance with all CQC standards and regulations.
• Managing staff rotas, performance, and development.
• Overseeing assessments, care plans, and risk management.
• Building positive relationships with residents, families, and external professionals.
• Driving continuous improvement, audits, and reporting directly to senior leadership.
• Playing a hands-on role in developing a safe, empowering, and person-centred environment.

What we're looking for

• CQC Registered Manager status (or ability to register).
• Level 5 Diploma in Leadership for Health & Social Care (or equivalent).
• Experience managing a regulated care service.
• Strong understanding of safeguarding, mental capacity, and medication management.
• A passionate leader who can inspire, coach and develop staff.

This isn't just another Service Manager role — it's a rare chance to put your stamp on a brand-new supported living service, helping to set the tone, raise standards, and deliver life-changing support.

To apply or find out more, send me a message or email directly for a confidential chat.

#KindsightRecruitment #SupportedLiving #HackneyJobs #SocialCare #CQC #Leadership