Counter Manager

Benefit Cosmetics; Crawley; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading beauty brand in Crawley is seeking a Full-time Counter Manager to lead a team and ensure excellent customer service. Responsibilities include motivating staff, achieving sales goals, and maintaining counter hygiene. Applicants should have a passion for beauty and at least six months of retail experience. This role offers competitive commission and extensive training opportunities.

Benefits

Product Discount

Staff Sale

New Launch Gratis

Annual Leave

Full Training provided

Refer a friend scheme

Competitive Commission Scheme

Qualifications

• Experience managing a team in a retail environment.
• Passion for make-up and beauty products.
• Ability to achieve sales targets and provide excellent customer service.

Responsibilities

• Motivate and manage a team of beauty experts.
• Achieve sales targets through customer engagement.
• Ensure counter remains stock and hygienic.
• Handle staff rotas and administration tasks.

Skills

Management

Sales Goals Achievement

Brow Services (Waxing, Tinting, Tweezing)

Teamwork

Communication

Administration

Customer Service Orientation

Job description

Benefit is Glowing… We Mean Growing… and we are currently searching for a Full-time Counter Manager to make real connections in Boots Crawley!

As a Counter Manager, your missions, will be as follows :

• Management – Managing Brow and Beauty Experts by motivating staff and delegating roles, ensuring sales targets are met and high customer service standards are maintained.
• Sales Goals – Achieving counter and service sales targets agreed with the area manager, making connections with customers, demonstrating products.
• Brow services - Waxing, Tinting, and tweezing to ensure customers love their brows and book repeat appointments.
• Teamwork – Through daily team meetings, effective communication, and recognition of positive work you will ensure the in-store teams remain motivated and work to achieve individual and counter targets
• Promotion and Special Events – Building business with innovation by creating both in-store and external events through linkups, interdepartmental events, and counter events including new product releases and charity events.
• Stock – Ensuring the counter remains stocked at all times and reporting any concerns to the area manager immediately.
• Communication – You will be responsible for communication between store / department managers and area managers as well as maintaining high levels of open communication on the counter.
• Administration – You will be responsible for ensuring daily, weekly, monthly, and yearly administration is completed, and where necessary assisting with area manager administration.
• Staff Rotas – You will ensure staff rotas are completed fairly and on a monthly basis.
• Hygiene and Housekeeping – You will ensure the counter and displays are kept clean and hygienic at all times

Responsibilities

The Bene-Fit for a Counter Manger :

• Dynamic, enthusiastic
• Passion for make-up and Retail
• Result-oriented, who likes a challenge
• Desire to provide a unique customer experience
• Flexible availability including weekends, late nights, Bank holidays and holiday periods.
• Minimum 6 months retail experience

Qualifications

Bold Brows and even Bolder Opportunities as a Counter Manager!

The brand behind Benetint, The POREfessional, BADgal BANG!, and probably at least one eyebrow product in your bag. (After all, we're the world's No. 1 brand dedicated to eyebrows.)

At Benefit, we are all about feeling good, and nothing feels as good as belonging.

Benefits of our Counter Manager Position :

• Product Discount
• Staff Sale
• New Launch Gratis
• Annual Leave
• Full Training provided
• Refer a friend scheme
• Competitive Commission Scheme

Come paint the world PINK with us!

Apply to become a Counter Manager

We use video interview as part of our recruitment process, but if you have additional needs that requires some flexibility, please contact [e-mail].