Corporate Reception Team Leader — Lead 5 Desks

Howden; City Of London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading global insurance firm in London is seeking a Reception Team Leader to oversee five reception areas and a team of receptionists. Responsibilities include leading the team, ensuring exceptional customer service, managing meeting room bookings, and communicating effectively with the hospitality team. Previous experience in a corporate reception role and strong interpersonal skills are essential. This position offers an opportunity to work in a dynamic environment with a commitment to employee wellbeing and development.

Benefits

Career development opportunities

Support for work/life balance

Commitment to diversity and inclusion

Qualifications

• Previous experience in a corporate reception role with a medium to large team.
• Ability to deliver high-quality face-to-face contact with clients and visitors.
• Experience leading a team with a positive attitude.

Responsibilities

• Lead the reception team and ensure a warm and inviting atmosphere.
• Assist in training and developing new receptionists.
• Manage booking of meeting rooms and liaise with hospitality teams.

Skills

Excellent interpersonal skills

Leadership experience

Time management

Confidence and motivation

Microsoft Office knowledge

Job description

A leading global insurance firm in London is seeking a Reception Team Leader to oversee five reception areas and a team of receptionists. Responsibilities include leading the team, ensuring exceptional customer service, managing meeting room bookings, and communicating effectively with the hospitality team. Previous experience in a corporate reception role and strong interpersonal skills are essential. This position offers an opportunity to work in a dynamic environment with a commitment to employee wellbeing and development.