Coordinator

Disneyland Hong Kong; Greater London; Hybrid; GBP 40,000 - 50,000; Full time

Job summary

A major entertainment company seeks a Coordinator for DTC Content Ops in London. This office-based role requires managing the delivery of high-quality content to Disney+ platforms and interacting with internal teams and external vendors. The ideal candidate will have excellent project management and communication skills and an understanding of media delivery processes. Responsibilities include order management, workflow handling, and stakeholder communication. This position offers a variety of perks, including 25 days of annual leave and health insurance.

Benefits

25 days annual leave

Private medical insurance & dental care

Free Park Entry

Disney Discounts

Disney+ Subscription

Parental and guardian leave

Employee Resource Groups

Qualifications

• Experience in TV or Non Linear Distribution/Post Production.
• Knowledge of high-definition technology and electronic file delivery.
• Experience of Mastering QC analysis is an advantage.

Responsibilities

• Manage delivery of TV and Feature materials to D+ platforms.
• Work with vendors to track project completion using reporting tools.
• Ensure stakeholders are informed of delivery issues.

Skills

Project management

Excellent communication

Customer focus

Ability to multi-task

Tools

Microsoft Excel

Google Docs

Slack

Smartsheet

Airtable

SAP

Job description

Coordinator, DTC Content Ops, EMEA

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Job ID 10138585

職位地點 倫敦, 英国

有意工作的公司Disney Entertainment and ESPN Product & Technology

張貼日期2026/01/19

工作概要:

Be you, be here, be part of the story!

At The Walt Disney Company, magic is more than just a word; it's a way of life. For a century, we've been inspiring imaginations, celebrating diversity, and bringing families together through our beloved stories, characters, and experiences. From our iconic theme parks and resorts to our groundbreaking films, television shows, interactive media and products, we're dedicated to creating magic that knows no bounds.

This is an office-based role. 4 days working in the Hammersmith, London office with 1 day working from home (Monday or Friday).

This is a 12m FTC role.

Overall Purpose of the Role

Working in dedicated team , this role is responsible for managing the delivery of high quality, value-for-money TV, and Feature materials to Disney’s Direct to Consumer platforms , primarily Disney Plus. Working on all D+ content including D+ EMEA Originals, EMEA Acquisitions and Disney branded content. W orking with internal stakeholders and external vendors and in line with department standards, strong communication , the ability to multi-task , manage high volume and remain calm under pressure is essential. In addition, e xcellent customer focus and communication skills are key.

Areas of Responsibility:

Asset Preparation Responsibilities.

• Raise accurate and timely orders to commission the creation and delivery of audio, video, art & metadata, for specific titles across multiple languages , recognising unique requirements for each while ensuring creative consistency and cost control.
• Work with third-party vendors to agree delivery schedules . Track the completion of projects using reporting tools.
• Work with third part licensors / Postproduction companies to track the timely delivery of content into Disney to required technical specification.
• Update and maintain records to reflect current delivery status of materials and specifications.
• Ensure stakeholders and business partners are kept fully informed of any issues that might impact material delivery timelines.
• Liaise with internal colleagues to ensure that localised assets are ordered and production schedules meet agreed delivery timelines .
• Research Disney inventory systems to establish available elements and request asset movements as required .
• Raise accu rate and timely purchase /work orders , resolve invoice queries .
• Action QC failures, r ejections and recall notifications and update/replace materials as required .
• Management of workflow and tasks to be undertaken within agreed SLA timelines.

Other General Activities:

• Attend and con tribute to Team , vendor meeting s, and applicable stakeholder meetings.
• Work effectively with departmental colleagues and cross-functionally with other members of studio operations.
• Work with TWDC Accounts Payable to resolve Vendor billing issues.
• Develop and maintain strong working relationships with internal and external parties.
• Maintain a strong awareness of technical developments in the digital media space.
• Adhere to defined agreed business processes, taking opportunities to improve.
• Drive to continually develop knowledge of the product slate, media types and the territories, including customers & market dynamics.
• Provide training for colleagues as required .
• Participate in systems testing and contribute suggestions for workflow and systems improvement.
• Provide holiday and sickness cover for colleagues under the ‘Buddy’ scheme.

Experience and Professional Qualifications Required:

• E xperience in TV or Non Linear Distribution/ Post Production required .
• Experience of h igh and ultra- high-definition technology, new media and electronic file delivery an advantage.
• Experience of Mastering QC analysis and correcti ve recommendations an advantage
• P roject management skills and experience essential
• Working knowledge of Microsoft Excel, Google Docs, Slack, Smartsheet, Airtable .
• Good knowledge of SAP a great advantage

Competencies Required:

• Stays current on business issues, industry trends, and technological advances
• Interacts well with people who have different backgrounds and work styles
• Excellent communication and interpersonal skills.
• Listens and asks questions to ensure understanding.
• Conveys relevant information in a candid and timely manner
• Uses technology to facilitate better results
• Keeps commitments
• Ability to prioritise
• Demonstrates flexibility in response to changes
• Remains productive despite uncertainty
• Earns the trust and respect of colleagues, partners and customers
• Treats others with respect
• Supports productivity and morale of the team

The Perks:

• 25 days annual leave
• Private medical insurance & dental care
• Free Park Entry: You will have the opportunity to enter any of our parks with your family and friends for free
• Disney Discounts: you are entitled to discounts on designated Disney products, resort F&B and ticketing
• Disney+ Subscription
• Excellent parental and guardian leave
• Employee Resource Groups – WOMEN @ Disney, Disney DIVERSITY, Disney PRIDE, our new disability & neurodiversity focused group - ENABLED, and our Mental Health & Wellbeing Group, TRUST.

The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. We are committed to building a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.

關於 Disney Entertainment and ESPN Product & Technology:

在Disney Entertainment and ESPN Product & Technology，我們結合想像力與創新，以重新想像人們體驗和參與世上最受歡迎故事和產品的方式。我們的工作內容廣泛，且精深細密。我們創造令人驚豔的體驗、改變媒體的未來，並打造產品和平台，讓世界各地的人們都能與自己喜愛的故事和體育活動緊密相連。

Disney結合世界級技術與獨特創意，因而與眾不同。這是我們過去、現在和未來的核心。我們是故事敍述者和創新者。創作者和創建者。表演者和工程師。

關於 The Walt Disney Company:

Walt Disney Company 連同其子公司和聯營公司，是領先的多元化國際家庭娛樂和媒體企業，其業務主要涉及三個範疇：Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初，只是一間卡通工作室，至今已成為娛樂界的翹楚，並昂然堅守傳承，繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落，深入人心。我們在 40 多個國家/地區營運業務，僱員及演藝人員攜手協力，創造全球和當地人們都珍愛的娛樂體驗。

這個職位隸屬於 The Walt Disney Company Limited , 其所屬的業務部門是 Disney Entertainment and ESPN Product & Technology 。

The Walt Disney Company Limited 是提供平等機會的僱主。考慮是否聘用求職者時，將不論其年齡、種族、膚色、宗教或信仰、性別、國籍、族裔或民族血統、性取向、變性、婚姻或同性伴侶狀況、殘疾或懷孕或生育狀況。Disney 培養商業文化，所有人的想法和決策都有助我們發展、創新、創造最好的故事，並與瞬息萬變的世界息息相關。

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