Controls Assurance Manager - Senior Associate

JPMorgan Chase & Co.; City Of London; On-site; GBP 75,000 - 90,000; Full time

Job summary

A global financial services firm is seeking a Control Manager in London to lead QA assurance over trading processes. This role involves managing QA activities, collaborating with senior stakeholders, and enhancing operational compliance. The ideal candidate will possess a deep understanding of financial services, excellent communication skills, and proficiency in Microsoft Office Suite. Join a team that values innovation and professionalism in a fast-paced environment.

Qualifications

• Bachelor's degree or equivalent experience.
• Deep understanding of Markets Sales or Trading business.
• Experience in financial services, audit, controls, or compliance.

Responsibilities

• Plan and execute quarterly markets BCM assurance activities.
• Manage QA results reporting and corrective actions.
• Conduct interviews during the QA cycle.

Skills

Communication skills

Critical thinking

Analytical skills

Microsoft Office Suite

Education

Bachelor's degree or equivalent

Tools

Microsoft Excel

Alteryx

Python

Visio

Job description

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Job Description

Step into a high-impact role where your expertise will be instrumental in safeguarding our firm's integrity and driving innovative compliance and risk management strategies. At JPMorgan Chase, you'll collaborate with dynamic teams and senior stakeholders, gaining exposure to diverse business areas and accelerating your career growth. This is your opportunity to influence business leaders, shape the future of our Markets businesses, and make a meaningful difference. Join a team that champions innovation, collaboration, and professional development.

As a Control Manager within JPMorgan Chase, you will lead Quality Assurance (QA) over 1LOD processes within Markets Sales & Trading, focusing on the supervisory framework that defines roles and responsibilities of Front Office Sales & Trading managers. This is an exciting opportunity for an ambitious associate to be involved in providing quality assurance to senior stakeholders for the Markets businesses. You will be responsible for planning and execution of the QA activities, including creation of test scripts, oversight and mentoring of our offshore colleagues, completing analysis of results. You will also be responsible for monitoring and tracking findings through to resolution. This role provides opportunities to work with stakeholders across functions and at all levels throughout the organisation and will provide the opportunity to present at senior forums as delegate for the QA Program Owner.

Job responsibilities

• Plan and execute quarterly markets BCM assurance activities.
• Partner with the QA Program Owner to review scope and update relevant documentation for approval.
• Manage objectives, scope, sampling methodology, scoring methodology, quality thresholds, QA results reporting, tracking of corrective actions, and record retention.
• Execute testing pre-work and analyze results, oversee findings reports with suggested actions.
• Act as the oversight contact for the offshore QA team and handle escalations.
• Conduct interviews during the QA cycle and create presentations of results for different audiences.

Required qualifications, capabilities, and skills

• Bachelor's degree or equivalent experience
• Deep understanding of Markets Sales or Trading business
• Experience in the financial services industry with a background in audit, assurance, controls, operational risk management, compliance or equivalent subject matter expertise in a relevant business-related function/operation.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio) required, with data analytics preferred using Excel, Alteryx or Python
• Markets Trading and Sales Business knowledge.
• Excellent written and verbal communication skills with an ability to influence business leaders meaningfully and actionably.
• Exceptional interpersonal skills; exceptional collaboration and relationship-building skills.
• Flexible, adaptable to shifting priorities; manages competing priorities to achieve the most effective result and able to work in a fast-paced, results-driven environment.
• Independent decision-making using sound judgment.
• Solid critical thinking, attention to detail, and analytical skills; able to synthesize large amounts of data and formulate appropriate conclusions.
• Implementation skills.

Preferred qualifications, capabilities, and skills

• Excellent written and verbal communication skills with an ability to influence business leaders in a meaningful and actionable manner
• Problem solving / Analytical skills - solid critical thinking, attention to detail and analytical skills; able to synthesize large amounts of data and formulate appropriate conclusions
• Ability to manage multiple and competing deliverable
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio) required and data analytics preferred using Excel, Access
• Strong digital literacy for the effective use of digital tools and platforms in control frameworks.
• Emerging ability to influence stakeholders in implementing compliance strategies and fostering collaboration.

About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.