Control Hub Administrator

Inclusionmaking Kier; Brixworth; Hybrid; GBP 26,000 - 27,000; Full time

Job summary

A leading transportation firm in Brixworth is seeking a Control Hub Administrator to support crucial highways maintenance operations. In this full-time role, you'll coordinate traffic management notices, respond to emergency calls, and collaborate closely with council teams. Ideal candidates will have experience in highways maintenance and hold an NRSWA qualification. This position provides a salary of £26,995 per year and flexible working options, contributing to vital transportation services in the region.

Benefits

Excellent benefits package

Qualifications

• Proven experience in highways maintenance and emergency response roles is essential.
• NRSWA qualification is mandatory for this position.

Responsibilities

• Coordinate TMA notices per Traffic Management Act.
• Manage Control Hub emergency calls effectively.
• Liaise with councils for efficient task allocation.

Skills

Experience in highways maintenance and emergency response

Ability to work safely with compliance

Education

NRSWA qualification (Operative or Supervisor)

Job description

We're looking for a Control Hub Administrator to join our Transportation team based in Brixworth, Northamptonshire. In this role, you'll be part of a vibrant and fast‑paced control centre, supporting both the West & North Northamptonshire Councils' highways maintenance contracts. This position offers an excellent opportunity to play a key role in our control hub operations.

Control room operating hours are 07:00 to 18:00. Location: Brixworth, Northamptonshire - travel to the office required, with some remote working available. Hours: Permanent, full‑time, 40 hours per week - flexible working options available; just let us know during your application. Salary: £26,995 per year + excellent benefits. Please note: We are unable to offer certificates of sponsorship for this role.

What will you be responsible for?

As a Control Hub Administrator, you'll work closely with the Senior Technician to ensure smooth day‑to‑day operations. You'll support essential highways services, including issuing and updating TMA notices, managing lone working processes, handling traffic signal faults, and responding to emergency calls.

Your day to day will include:

• Inputting and coordinating TMA notices in line with the Traffic Management Act and New Roads and Street Works Act
• Liaising with West and North Northamptonshire Councils' NRSWA team
• Issuing Section 58 notices under the Traffic Management Act
• Managing Control Hub emergency calls, allocating tasks to Community Wardens, and ensuring records are accurately maintained
• Supporting Urban Traffic Management Control and Netcom with administrative tasks

What are we looking for?

• Experience in highways maintenance and emergency response
• NRSWA qualification (Operative or Supervisor)
• The ability to work safely and in full compliance with the Kier Health & Safety Management System, protecting the wellbeing of colleagues, subcontractors, clients, and the public

Rewards and benefits

We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here.

Diversity and inclusion

Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here.

Disability Confident

As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview.

About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .

Join us

Can you imagine a world without transport links connecting people and places by road, rail, sea, or air? Neither can we. Your journey is our journey - join us at Kier Transportation and help keep the movement of people, goods and essential services running smoothly.