Contract - Team Manager, Claims

jobs.jerseyeveningpost.com-job boards; United Kingdom; On-site; GBP 40,000 - 55,000; Full time

Job summary

A prominent company in the financial services sector is seeking a Team Manager for their Claims department based in Jersey. The ideal candidate will lead a team to deliver exceptional customer service and ensure operational efficiency across the Channel Islands. Experience in Claims/Insurance management is desirable, along with strong people management and organizational skills. This position is a fixed-term contract for 12 months starting in mid-November.

Qualifications

• Claims/Insurance management experience is desirable.
• Strong people management experience with transferable skills will also be considered.
• Customer focused and team oriented approach.

Responsibilities

• Lead and manage a Jersey‑based team within the Claims department.
• Guide, support, and coordinate team activities to achieve performance targets.

Skills

People management

Time management

Communication skills

Organizational skills

Job description

Overview

Fixed term contract opportunity for a Team Manager to join our client’s Claims department to lead and manage a team in delivering exceptional customer service, operational efficiency and regulatory compliance across the Channel Islands. The role is pivotal in driving performance, fostering a culture of continuous improvement and ensuring that the team meets both customer and business expectations in line with company values and strategic objectives.

Responsibilities

• Lead and manage a Jersey‑based team within the Claims department to deliver exceptional customer service, ensure operational efficiency and maintain regulatory compliance across the Channel Islands.
• Guide, support and coordinate team activities to achieve performance targets and a customer‑focused service culture.

Qualifications

• Claims/Insurance management experience is desirable, but strong people management experience with transferable skills will also be considered.
• Customer focused and team oriented approach with effective time management, communication and organizational skills.

Availability

* Role available from mid November to cover a period of 12 months

How to apply

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