Contract Manager

Invictus Group; Thurrock; On-site; GBP 50,000 - 60,000; Full time

Job summary

A professional services company based in Grays, Essex is seeking a Contract Manager. This role involves ensuring high-quality TFM service delivery, managing teams, and maintaining client relationships. Candidates should have proven experience in facilities management, strong leadership capabilities, and effective communication skills. This position offers a competitive salary package, aiming to attract skilled professionals in the industry.

Qualifications

• Proven experience in Hard Services FM, including self-delivery and subcontractor management.
• Strong leadership and motivational skills, with the ability to direct and manage a team.
• Excellent communication skills (written & verbal) and understanding of Health & Safety.

Responsibilities

• Oversee all aspects of contract performance and operations management.
• Manage and direct the Engineering and Operational teams.
• Build and maintain strong relationships with clients and stakeholders.

Skills

Facilities Management Experience

Leadership & Team Management

Communication & H&S

Performance Under Pressure

Education

Level 3 in Electrical/Mechanical Engineering

Tools

Microsoft Office Suite

Job description

Overview

Contract Manager

Location: Grays, Essex

Salary: Up to £60k + package

The role

The Contract Manager (CM) will ensure the delivery of high-quality professional TFM services in line with contractual requirements, building an effective partnership with the client, supporting their strategy and bespoke requirements. The CM will provide effective leadership, management and development of the Contract, ensuring financial and operational commitments are met and exceeded.

Responsibilities

• Contract & Operations Management: Oversee all aspects of contract performance, ensuring adherence to SLAs, compliance, and efficient operations.
• Team Leadership & Development: Manage and direct the Engineering and Operational teams, including performance, training, and adherence to procedures.
• Client & Stakeholder Relations: Build and maintain strong relationships with clients, stakeholders, and management, including reporting and issue resolution.
• Financial & Quality Control: Manage financial plans, focusing on revenue, profit, and cost reduction, while maintaining quality standards and business policy adherence.
• Continuous Improvement & Compliance: Proactively identify improvements, implement control systems to meet statutory and contractual commitments, and ensure a safe working environment.
• Communication & Training: Deliver effective communication through various channels and demonstrate a commitment to ongoing training for site, systems, and staff development.

What We're Looking For

• Facilities Management Experience: Proven experience in Hard Services FM, including self-delivery and subcontractor management.
• Technical Knowledge: Minimum Level 3 in Electrical/Mechanical Engineering
• Leadership & Team Management: Strong leadership and motivational skills, with the ability to direct and manage a team
• Communication & H&S: Excellent communication skills (written & verbal), and a solid understanding of Health & Safety (NEBOSH/IOSH preferred).
• Technical Proficiency: Proficient in Microsoft Office Suite and strong organisational skills.
• Performance Under Pressure: Ability to prioritise, work under pressure, and deliver services within deadlines