Contract Manager

Ian Williams Ltd; North East; On-site; GBP 45,000 - 65,000; Full time

Job summary

A leading maintenance contractor in Middlesbrough is seeking a Contracts Manager to oversee the successful delivery of response and maintenance contracts. The ideal candidate will possess strong leadership skills, be customer-centric, and have a solid background in health and safety management. Responsibilities include managing a direct labor team, ensuring health and safety compliance, and building internal and external relationships. This role offers a vibrant workplace culture with various employee benefits.

Benefits

Profit share scheme

Enhanced employer pension contribution

Annual leave buy/sell options

Life and medical insurance

Training and development opportunities

Qualifications

• Experience in producing high standards of Health and Safety management through strong system controls.
• Demonstrable experience in managing direct labour.
• Experience working on social housing contracts is preferred.

Responsibilities

• Lead the operational delivery of a response and maintenance contract.
• Motivate and develop your team, including Apprentices.
• Manage onboarding and induction of new members.

Skills

Health and Safety management

Planning and organizing skills

Team management

Customer centricity

Education

SMSTS qualification

Trade background (NVQ level 2 or equivalent)

Job description

Overview

Due to continued growth, our Middlesbrough team is seeking a Contract Manager who embodies our values and can lead the successful delivery of our Response and Maintenance contracts.

At Ian Williams, our commitment to quality, professionalism, and high standards ensures we deliver exceptional results. In our ambitious environment, we provide the tools, knowledge, and leadership to make things happen. We believe leadership is not about dictating but about connecting. We create an environment where individuals feel valued and empowered, providing the opportunity to have open and honest conversations. By recognising our people"s unique strengths, we work to help you achieve your potential and go further with us. We value fairness, inclusivity, and respect. Your hard work will always be rewarded and recognised, and with this, we offer the following:

Benefits

• Be part of the company profit share scheme (14% of base salary achieved last year)
• Private mileage scheme and fuel card
• Let us help you prepare for your future with an enhanced employer pension contribution of up to 7% OR a savings scheme
• Annual leave (inc. Public Holidays) buy up to 5 days or sell up to 3 days per year
• Annual pay reviews
• Life, Medical and Permanent Health Insurance
• Enhanced maternity/ paternity pay
• Training and development opportunities
• Exclusive discounts from our preferred supplier
• Access to the Lighthouse Construction Industry Charity to support your health and wellbeing, including free legal and financial advice.

The Contracts Manager role

• Responsible for leading the operational delivery of a response and maintenance contract.
• Instilling ownership and responsibility in your teams, you lead and support the successful delivery of works, on time and to budget.
• With a direct labour team, you lead by example, motivating, incentivising, and developing individuals. This includes Apprentices, as we believe in delivering our work directly, and developing from within.
• Take ownership of recruitment, onboarding, and induction of new members.
• Health and Safety measures will be paramount to you, and you\'ll ensure they are in place and monitored.
• Ensure resources, including subcontractors, plant, and materials are available to deliver the work as planned
• Building relationships both internally and externally, we encourage commercial and operational teams to work closely together to ensure the successful delivery of a contract.
• Sense check site reporting, produce accurate reporting, and implement corrective actions.
• Be accountable and manage your own time, allowing you to maintain productivity and ensure procedures and reports are up to date.

What will I bring to the Contracts Manager role?

• Experience in producing high standards of Health and Safety management through strong system controls and leadership by example
• Strong planning and organising skills to make workstreams successful in delivery, resource and quality, while understanding cost and risk management
• Demonstrable experience in managing direct labour, you invest in your team and understand individuals capabilities, to maximise their potential, develop them and produce a high performing team
• Customer centric. Understands customers’ needs and consistently delivers in line with their expectations
• An SMSTS qualification with a sound working knowledge of Health and Safety requirements.
• A trade background (all trades considered to NVQ level 2 or equivalent) is preferred, but not essential.
• Experience working on social housing, response and maintenance contracts is preferred.

About Ian Williams Ltd

Discover more about us by reviewing our website, and also through our social media platforms, along with LinkedIn, Facebook, Indeed and Glassdoor.

The successful applicant will be required to complete a criminal records check. As an organisation assessing applicants’ suitability for positions which are included in the Rehabilitation of Offenders Act 1974 (Exceptions) Order using criminal record checks processed through the Disclosure and Barring Service (DBS), we comply fully with the code of practice and undertake to treat all applicants for positions fairly.

Ian Williams is committed to creating a diverse environment and is proud to be an equal opportunity employer. Diversity is more than a commitment at Ian Williams—it is the foundation of what we do. We are fully focused on equality and believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, and all other characteristics that make us different.

We reserve the right to shortlist prior to the closing date.

Ian Williams Ltd will use applicants’ details for recruitment purposes only. For more information, please read our Candidate Privacy Notice located at our website.

We are delighted to have strong relationships with our preferred agencies, therefore we politely request no agencies engage with us in regards to this position.