Content Operations Coordinator - Production

The Football Association; City Of London; Hybrid; GBP 35,000 - 45,000; Full time

Job summary

A major sports organization is seeking a Content Operations Coordinator - Production. The role involves coordinating production resources, managing budgets, and acting as a contact for external partners. Excellent organizational skills and experience within production environments are essential. This position offers a competitive salary and unique benefits including access to event tickets and flexible working arrangements.

Benefits

Access to event day tickets at Wembley Stadium

Free nutritious lunches

Free private medical cover

Contributory pension scheme

25 days annual leave and additional leave days

Qualifications

• Experience working with important and high-profile stakeholders.
• Experience managing centralised documents for budget planning.
• Production experience within an agency or production company, preferably within sport.

Responsibilities

• Coordinate production resources across video, photography, and editorial content.
• Manage multiple content production budget lines and lead stakeholder meetings.
• Act as a point of contact for external production partners, agencies, and suppliers.

Skills

Organisational Skills

Excellent verbal and written communication skills

Attention to detail

Problem-solving

Agency and freelancer management

Tools

Microsoft Office

Asana

Trello

Slack

Job description

A game for all...

The FA are excited to be searching for a Content Operations Coordinator - Production to join the team. The post-holder will coordinate and support production processes across content and outsourcing with the aim of maximising our capability, output and reporting to ensure delivery of a high standard across our England and FA Competitions channels, as well as supporting across commercial content production and wider workflows.

What will you be doing?

Content and production support:

• Coordinate production resources across video, photography, and editorial content.
• Ensure all processes, rates, and contingencies are clearly documented and communicated to agencies and external partners.
• Prepare and distribute call sheets, production schedules, and supporting documentation.
• Support delivery of commercial content campaigns in partnership with internal teams and external suppliers.

Budget and process management:

• Manage multiple content production budget lines, including maintaining and updating digital dashboards.
• Lead regular stakeholder meetings to review spend and forecast requirements.
• Monitor phased month-by-month spend and develop automated processes to streamline onboarding, payments, and reporting.

Scheduling and logistics:

• Assist in the collation of risk assessments, accreditation requirements, and production schedules.
• Coordinate delivery and collection of props, equipment, and other production resources.
• Ensure timely and accurate communication of logistics to relevant stakeholders.

Event and accreditation support:

• Be a central operational contact for matchday and tournament accreditation across The FA, UEFA, and FIFA requirements.
• Support collaboration with internal departments (Broadcast, Media Operations, Events) to ensure smooth delivery across fixtures and tournaments.

Stakeholder and partner management:

• Act as a point of contact across England, the FA Cup, and commercial projects for external production partners, agencies, and suppliers.
• Build strong working relationships to ensure clarity and consistency across all workflows.

Documentation and compliance:

• Manage centralised documentation via Microsoft SharePoint, ensuring materials are up to date and easily accessible.
• Maintain records for rights, contracts, health & safety, permissions, and production guidelines to ensure compliance and accountability.

All role profiles are to include the following:

• Executes additional tasks as required to meet FA Group's changing priorities.
• When required, work with external agencies to improve The FA's overall content offering and processes.

What are we looking for?

Essential for the role:

Knowledge:

• Organisational Skills, ability to manage multiple tasks, prioritise and meet deadlines.
• Working with freelancers and external production companies.
• Communication: excellent verbal and written communication skills.
• Production equipment hire, purchase and management.

Experience:

• Working with important and high-profile stakeholders.
• Calm under pressure.
• Managing centralised documents for budget planning.
• Production experience within an agency or production company, preferably within sport.
• Working with project management tools (Asana, Trello, Slack...etc)

Technical Skills:

• Expert experience with MS Excel and other Microsoft Office products.
• Elevated level of numeracy and problem-solving.
• Attention to detail and proactivity.
• Agency and freelancer management.
• Effective communication and relationship-management skills.

Beneficial to have:

Knowledge:

• Broadcast rights and embargoes.
• Experience working in sports and/or with sports teams.
• Strong contacts across production, mainly producers and camera operators.

Experience:

• Working on large sporting events.
• Assisting the management of a small production team.
• Working with multiple agencies and talent agents.

Technical Skills:

• Ability to create presentations and present to a wide range of key stakeholders.

What's in it for you?

We are committed to ensuring everyone can flourish in their roles, to achieve this we have unique office spaces under the arch of the iconic Wembley National Stadium, which is the home of English Football. We are also delighted to offer a world-class, Elite Performance Centre, St. George's Park in Staffordshire which is an exceptional setting to develop and inspire high-performing England teams and leaders.

We pride ourselves in offering a competitive salary as well as great opportunities to develop and grow in your role. But that is not all; we also have a range of exciting benefits, some of which can be found below:

• Access to event day tickets at Wembley Stadium, alongside a host of regular internal events throughout the season, encouraging you to connect and learn with your colleagues and look after your mental health and well-being.
• Free, nutritious lunches at Wembley Stadium and St. George's Park.
• Free private medical cover.
• A contributory pension scheme.
• An additional 'Thank You' days leave, volunteering days as well as 25 days annual leave (based on a full-time, permanent contract).
• A hybrid working model which offers greater flexibility.

For more information on what it is like to work at The FA, please visit our FA Careers page, https://www.thefa.com/about-football-association/careers

Currently, we are working within a hybrid working model whereby the expectation is to work from your contractual location for part of the week, and as and when required by the team. The remaining days can be worked remotely. We will continue to monitor this model, and it may be adjusted in future if deemed necessary. The contractual location of this role can be found on the FA Careers page.

We are a diverse workplace, aspiring to represent football across the country. The Football Association actively promotes inclusion and diversity, encouraging you to be the best version of yourself at work.

We welcome applications from everyone and are proud to be an equal opportunities employer. If you have any particular requirements in respect of the recruitment or interview process, please mention this during your application.

As part of the FA's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance.