Content & Communications Officer

The Matthew Project; Norwich; On-site; GBP 13,000; Full time

Job summary

A community support charity is seeking a motivated Content and Communications Officer to join its Income Generation team in Norwich. The role involves leading marketing strategies, managing social media, and producing promotional content to raise awareness and support. Ideal candidates will have strong writing skills, a flair for design, and a relevant marketing qualification. A passion for community engagement is essential. This is a fixed-term contract for 6 months, offering 15 hours per week.

Qualifications

• Demonstrated experience in marketing and communications.
• Ability to manage social media and website content.
• Passion for community engagement and support.

Responsibilities

• Lead on delivering marketing and communications strategy.
• Manage and update social media channels.
• Oversee website SEO improvements.
• Produce promotional content such as leaflets and posts.
• Support public relations and media engagement.
• Assist with fundraising campaigns and events.

Skills

Strong writing skills

Flair for design

Education

Relevant professional marketing qualification (e.g. CIM, Mini MBA)

Job description

Job Title: Content and Communications Officer

Location: 70-80 Oak Street, Norwich

Starting salary: £12,117 per annum

Hours: 15 hours per week (2 days)

Contract: Fixed Term Contract 6 months

The Matthew Project is a values‑driven charity working across East Anglia to support individuals and communities affected by drug and alcohol use and mental health challenges. We empower people to overcome barriers and live fuller lives.

We’re looking for a creative and motivated Content and Communications Officer to join our Income Generation team. This key role is all about raising awareness of our work and increasing support from donors and the wider community.

Responsibilities

• Lead on delivering our marketing and communications strategy.
• Manage and update our social media channels.
• Oversee our website, including SEO improvements.
• Produce high‑quality promotional content such as leaflets, posters and social media posts.
• Support public relations and media engagement.
• Assist with fundraising campaigns and events.

Qualifications

• Strong writing skills.
• Flair for design.
• Relevant professional marketing qualification (e.g. CIM, Mini MBA).
• Passion for making a difference and raising the profile of our work.
• Will undertake a basic DBS check prior to starting employment.

We welcome applications from people of all backgrounds, of any faith or none.

How to Apply

Please click the link below which will take you to the Matthew Project’s website where we have published the job vacancy advert and a full job description and person specification for the role. Also included on our website is a link to our application form: https://www.matthewproject.org/careers

Alternatively, click on the link that will take you directly to our application form – Content and Communications Officer – Fixed Term Contract – Fill in form.

If you require a paper version of the application form and job description, please telephone us on 01603 626123 or email [e-mail] ensuring you provide your name and postal address.

Closing Date for applications: 12.00pm (noon) on Tuesday 6th January 2026
Interview Date: Wednesday 14th January 2026 at our Norwich office, 70-80 Oak Street, NR3 3AQ