Contact Centre Senior Sales Manager

NRG.; Greater Manchester; On-site; GBP 45,000 - 55,000; Full time

Job summary

A leading sales organisation in Greater Manchester seeks a Senior Sales Leader to drive performance in a dynamic contact centre. This role involves inspiring teams, achieving sales targets, and developing talent within the organization. The ideal candidate will have extensive experience in sales management, a hands-on approach, and excellent communication skills. Benefits include a competitive starting salary, uncapped commissions, and various employee perks, promoting a fun and inclusive workplace environment.

Benefits

Opportunities for company-wide events

Income protection

Life assurance

Company pension

Internal recognition scheme

Discounted perks for parking and travel

Qualifications

• Extensive operational experience in leading sales team managers in a high-activity environment.
• Hands-on approach to sales management and development.
• Excellent communication skills at all levels.

Responsibilities

• Inspire and motivate your team to convert leads.
• Drive the sales performance to meet KPIs.
• Assess and identify training needs for team improvement.
• Create a fun and motivating environment.

Skills

Operational sales management

Coaching and development

Customer focus

Communication skills

Self-motivated

Job description

This role is a brilliant opportunity for experienced senior sales leader to accelerate their earnings in a fast‑paced, fun, and challenging contact centre sales environment. You’ll enjoy a starting salary of £45,000 plus uncapped commission paid monthly.

We are looking for someone that can drive performance in a target‑driven sales environment and is passionate about people development, process improvement and customer experience!

The Role:

• Inspire and motivate your team of Sales Team Managers and their teams to convert leads from industry leading partners
• Drive the sales performance of your teams to ensure they consistently achieving their KPI’s
• Assess and identify training needs to improve your team’s performance
• Use your experience and understanding of sales methodologies to coach and develop your team
• Be ambitious and driven to meet and exceed targets whilst ensuring the customers are at the heart of every decision
• Create a fun and motivating environment
• Work in collaboration with the rest of the senior sales management team to ensure success and a positive influence, celebrating the successes and wins

What we are looking for:

• Extensive operational experience leading sales team managers in a fast‑paced and high‑activity telephone‑based sales environment – B2C or B2B
• Hands‑on approach to sales management, coaching and development
• Customer‑focused and quality driven
• Self‑motivated, ambitious, resilient and determined
• Ability to manage and drive performance
• Excellent communication skills at all levels

What’s in it for you:

• Opportunities for company-wide events and team nights out
• Income protection, life assurance and company pension
• Internal recognition scheme and rewards
• Access to Employee Assistance Programme which includes independent financial advice
• Discounted perks for parking, travel, cinema…

If you are interested in this role, click ‘apply now’.

NRG is an equal opportunities employer committed to promoting a diverse and inclusive workplace. We oppose all forms of unlawful or unfair discrimination on the grounds of any protected characteristic. Our aim is to create an environment that encourages diversity, builds on individual differences, and responds equitably to the needs of all. We proactively take steps to fulfil our legal obligations, remove barriers, monitor for fairness, reflect the communities we serve, and enforce a zero‑tolerance policy for breaches of our Equality and Diversity policy.