Consultancy Coordinator

MAD HR; Ipswich; Hybrid; GBP 25,000 - 29,000; Full time

Job summary

A leading HR consultancy in Ipswich is seeking a full-time Consultancy Coordinator. This role is hybrid and focuses on providing administrative support across HR Operations and Learning & Development. The ideal candidate will have strong organisational and communication skills, and previous experience in HR or consultancy is highly desirable. You will coordinate workshops, manage busy calendars, and build client relationships while maintaining quality service delivery. Attractive benefits include a competitive salary and generous holiday allowance.

Benefits

Competitive Salary

33 days holiday including Bank Holidays

Pension scheme

Healthcare and life cover

Qualifications

• Strong IT proficiency, particularly in Microsoft Office.
• Ability to monitor client satisfaction and interpret data.
• Previous experience in HR, L&D, or consultancy support is highly desirable.

Responsibilities

• Coordinate consultancy and learning activities, ensuring smooth delivery.
• Support consultants with preparations and documentation.
• Build strong relationships with clients and ensure engagement.
• Maintain accurate records and assist with reporting.

Skills

Organisational skills

Communication skills

Interpersonal skills

IT proficiency (Microsoft Office)

Job description

Consultancy Coordinator - MAD-HR is seeking a full-time, permanent Consultancy Coordinator to join the team in Ipswich, Suffolk, working hybrid. Providing support across the HR Operations and the Learning and Development team, ensuring all activity is well organised, professionally delivered, and consistently on-brand and following up with clients and delegates.

Why MAD-HR

MAD-HR is a trusted provider of HR consultancy and learning solutions. We pride ourselves on delivering professional, client-focused services that make a tangible difference to organisations and individuals. You'll be joining a collaborative and supportive team that values quality, efficiency, and continuous improvement.

Benefits

• Competitive Salary: £25,000 per annum
• Holiday: 33 days including Bank Holidays
• Pension: Contributory scheme, auto-enrolment applies
• Employee extras such as: Healthcare and life cover + more!

About the role

As a Consultancy Coordinator, you will provide essential administrative and coordination support. You will manage busy calendars of workshops, coaching sessions, leadership programmes, and client meetings, supporting consultants with documentation, training materials, and client communications. Working hours are 9am - 5pm, with some flexibility for networking and events.

Main Duties and Responsibilities

• Coordinate consultancy and learning activities, including workshops, coaching sessions, and leadership programmes, ensuring smooth delivery.
• Support consultants with preparation, formatting, proofing, and version control of client packs, policy documents, and workshop materials.
• Monitor client satisfaction, collate and interpret feedback, and support service improvement initiatives.
• Act as a professional point of contact for clients, building strong relationships and ensuring engagement.
• Maintain accurate records, assist with reporting, and support operational and administrative tasks across HR Operations and L&D teams.

About you

As a Consultancy Coordinator, you will be organised, detail-focused, and confident working in a fast-paced, dual-team environment. You should be proactive, able to prioritise multiple tasks, and have excellent communication and interpersonal skills. Strong IT proficiency, particularly in Microsoft Office, is essential, along with the ability to interpret data and monitor client satisfaction. Previous experience in HR, L&D, consultancy support, or coordinating programmes is highly desirable. You will need to have access to own car to travel to clients and events.

How to apply

If you have the relevant skills and experience for this Consultancy Coordinator role and would like to be considered, please apply by submitting an up-to-date CV. We look forward to hearing from you.

Please check your email inbox and spam/junk folder for any correspondence regarding this vacancy. If you require any reasonable adjustments or information in an alternative format, please let us know as soon as possible.

No recruitment agencies, please.