Confidential Reporting & Investigations Lead (Remote)

Royal Mail Group; Remote; GBP 45,000 - 52,000; Full time

Job summary

A leading postal service provider is seeking a Confidential Reporting Manager to oversee critical investigations within their Security & Business Resilience team. This remote role includes managing day-to-day inquiries from law enforcement and ensuring robust processes for whistleblowing reports. Candidates should have strong interpersonal skills, experience in investigations, and knowledge of relevant legal frameworks. The position offers a competitive salary, annual bonus, and generous benefits including family support and wellbeing services.

Benefits

10% annual bonus potential

25 days annual leave plus bank holidays

Company pension scheme

Family friendly support

24/7 wellbeing services

Qualifications

• Experience working within a Covert Authorities Bureau (CAB) office environment – highly desirable.
• Knowledge of legal frameworks (IPA 2016, RIPA 2000, DPA 2018/GDPR).
• High integrity and discretion.

Responsibilities

• Managing the day-to-day enquiries and information requests from LEAs.
• Processing high-volume data requests (IPA, DPA) and acting as Single Point of Contact for RPAs.
• Handling court orders, preparing evidence, and attending proceedings.

Skills

Experience conducting/overseeing investigations and/or whistleblowing processes

Strong interpersonal and influencing skills

Excellent communication and sound judgment

Strong analytical skills and attention to detail

Computer literacy (MS Office, databases)

Job description

A leading postal service provider is seeking a Confidential Reporting Manager to oversee critical investigations within their Security & Business Resilience team. This remote role includes managing day-to-day inquiries from law enforcement and ensuring robust processes for whistleblowing reports. Candidates should have strong interpersonal skills, experience in investigations, and knowledge of relevant legal frameworks. The position offers a competitive salary, annual bonus, and generous benefits including family support and wellbeing services.