Conference and Banqueting Assistant

Chewton Glen Hotel & Spa; Maidenhead; On-site; GBP 32,000 - 38,000; Full time

Job summary

A luxury hotel in Maidenhead is looking for a Conference and Banqueting Assistant to support the management team. Responsibilities include ensuring service standards are met, managing time effectively, and maximizing customer satisfaction. This full-time role offers a salary of £32,301, extensive annual leave, team meals, and training opportunities. If you thrive under pressure and enjoy a dynamic environment, we would love to hear from you.

Benefits

29 days annual leave

Regular team gatherings

Complimentary team meals

Uniform provided

Staff accommodation available

Exclusive hotel rates

Discounts on food & beverage

Health cash plan

Cycle-to-work scheme

Career Development opportunities

Qualifications

• Confident in following instructions from management or senior staff.
• Ability to serve food and beverages up to hotel standards.
• Effective management of time and productivity.
• Willingness to be flexible and work as a team.
• Capable of maximizing customer satisfaction.

Responsibilities

• Support the Management team by managing allocated areas.
• Ensure food & beverage standards are met and served on time.
• Attend briefings and departmental meetings.
• Show flexibility and assist with additional tasks.
• Respond positively to special requests.

Skills

Customer service

Time management

Teamwork

Flexibility

Job description

Cliveden House

Cliveden is undeniably special. It’s one of the world’s finest luxury 5 Red Star hotels, and it sits right in the heart of the Berkshire countryside, surrounded by 376 acres of stunning gardens and parkland with incredible views over the River Thames.

What sets us apart is how much we value our team. We’re all about luxury, but we keep things relaxed without all the formalities. We encourage our team to be themselves because it’s their unique personalities that make our guest experiences truly unforgettable. Together, we have created a culture where our efforts go hand in hand with enjoying what we do and delivering with an unwavering commitment for exceptional hospitality.

Conference and Banqueting Assistant

The Conference and Banqueting Assistant supports the Conference and Banqueting Management team, by taking responsibility for allocated areas in Conference & Banqueting.

• To be confident in following and completing any instructions given to you by your Conference & Banqueting Management or any senior member of staff;
• To take pride and ensure Food & Beverage will be served by Hotel Standards and in the required time according to the Function Sheets;
• To effectively manage your time and productivity whilst at work;
• To attend briefings and departmental meetings;
• To show flexibility and understanding teamwork, whilst carrying out additional tasks as instructed and by reasonable request from the leadership team;
• To maximise customer satisfaction and exceed guest expectations at all opportunities; and
• To respond to special requests positively.

What's In It For You?

• £32,301 annual salary (Full time - 48 hours)
• £7,700 estimated annual Tronc (non-contractual)
• 29 days of annual leave, including bank holidays
• Regular team gatherings and appreciation events
• Complimentary team meals
• Uniform provided
• Staff accommodation available if required
• Exclusive team rates and friends & family rates at our Iconic Luxury Hotels, Relais & Chateaux properties worldwide, and London & Regional properties worldwide
• Discounts on all food & beverage offerings including the Cookery School at Chewton Glen
• Discounts on spa treatments and products
• Special gifts based on length of service
• Recommend-a-friend bonus scheme.
• Health cash plan
• Participation in the cycle-to-work scheme
• Access to our employee assistance programme
• Excellent Training and Career Development opportunities
• …and so much more.

If you find the pace and buzz of service exciting and feel comfortable working under pressure, please get in touch, we'd love to hear from you!