Concert Tours Account Manager

Rayburn Tours Ltd; Derby; Hybrid; GBP 24,000 - 28,000; Full time

Job summary

A leading travel company is seeking a Concert Tours Account Manager to join their Derby office. This hybrid role involves liaising with clients, preparing travel options, and delivering presentations. Ideal candidates will have a strong background in sales and excellent communication skills. The position offers a competitive salary with commission, bonuses, and benefits including annual leave and a pension scheme.

Benefits

24 days annual leave + bank holidays

Contributory pension scheme

Cycle to Work scheme

Flexible hybrid working programme

Qualifications

• Experience in a consultative sales role is essential.
• Commercially aware with strong administration skills.
• Desirable: Knowledge of the travel industry or musical background.

Responsibilities

• Handle client enquiries confidently by phone and in person.
• Recommend destinations and tour options to meet client needs.
• Prepare quotes and maintain strong client communication.
• Liaise with airlines, accommodation providers, and suppliers.
• Deliver presentations and information evenings.

Skills

Consultative sales experience

Excellent communication

Problem-solving skills

Time management

Organizational skills

Job description

Overview

Concert Tours Account Manager – Derby Head Office (hybrid, minimum 3 days in-office)

Salary: £24,000 - £28,000 DOE

On-Target Earnings: £2,000 - £20,000 commission + £500 - £1,500 team bonus

Hours: Full-time, 37.5 hours per week

Benefits include:

• Basic salary of £24,000 - £28,000 DOE.
• Commission scheme based on individual sales (OTE £2,000 - £20,000).
• Team performance bonus (£500 - £1,500).
• 24 days annual leave + bank holidays (rising to 27 days with service).
• Contributory pension scheme.
• Cycle to Work scheme.
• Flexible hybrid working programme.

About the Role

Are you looking for a consultative sales role where you can combine your love of travel and music with your career? Join our passionate Derby-based team as a Concert Tours Account Manager and help create unforgettable performance opportunities for young people across the UK and internationally.

As the first point of contact for teachers and group leaders, you'll listen to their performance goals, repertoire style, and budget, before recommending the perfect concert tour destinations and venues. You'll liaise with suppliers, compile attractive quotations, and guide clients throughout their journey — from initial enquiry through to tour delivery.

You'll also have opportunities to travel and accompany groups on tour, giving you first-hand insight into the experiences we create. While most client and supplier contact is phone or digital, some visits and presentations take place in the UK and overseas, occasionally outside normal office hours.

This is a role for someone who thrives on building relationships, providing expert advice, and sharing in the excitement of live performance travel.

Key Responsibilities

• Handle client enquiries confidently by phone and in person.
• Recommend suitable destinations, venues, and tour options to meet client needs and budgets.
• Prepare competitive quotations and maintain strong client communication throughout.
• Liaise with airlines, accommodation providers, venues, and suppliers.
• Deliver presentations and information evenings for groups and leaders.
• Be part of the on-call rota (3-5 times per year) to support groups while on tour, with training and management support provided.

About You

We're looking for a confident communicator and natural problem solver who enjoys providing solutions and thrives in a busy, client-focused environment.

• Experienced in a consultative sales role.
• Highly organised, with excellent time management and attention to detail.
• Commercially aware with strong administration skills.
• Positive, proactive, and enthusiastic, with the ability to manage multiple projects.
• Desirable: Knowledge of the travel industry, a musical background, and/or a UK driving licence.

Why Join Us?

This is a fantastic opportunity to work in a supportive, ambitious business that combines music and travel in a unique way. We'll invest in your development and give you the tools and confidence to succeed while being part of our exciting growth journey.

How to Apply

If you're ready to combine your passion for music and travel with a rewarding career in sales, we'd love to hear from you – Apply today!

No agencies please