Complex Manager

Parkdean Resorts; Little Clacton; On-site; GBP 53,000; Full time

Job summary

A leading holiday park organization is looking for a Complex Manager in Little Clacton. In this role, you'll oversee food and beverage operations, manage team performance, and ensure excellent customer experiences. With a strong focus on safety and budgets, you will play a key role in the transformation of Highfield Grange. Join a vibrant team and benefit from career development, annual bonuses, and great discounts on holidays and leisure activities.

Benefits

Annual management bonus scheme

Employee Assistance Programme

50% discount on holidays

30% team member discount

Discounts on local brands

Qualifications

• Experience in managing food and beverage operations.
• Strong leadership and team development skills.
• Ability to achieve budgets and manage costs.

Responsibilities

• Achieve budgets and margins for food and beverage operations.
• Recruit and inspire team members for efficient operations.
• Conduct regular meetings with direct reports.

Skills

Budget management

Team leadership

Customer service

Safety management

Stock control

Job description

Complex Manager

Location: Weeley, Essex, UK, CO16 9

Salary: £52,009

Application Deadline: 2026-03-02

Your career, your way! Join our fantastic team as a Complex Manager. As Complex Manager, you'll wear many hats: you'll be a mentor, a planner, and an operator. Calling the shots to effectively run our suite of retail and complex units on park, and coaching the team. With fantastic opportunities for career growth and a work setting vibrating with positive holiday vibes, it's a no-brainer!

More than a park, it's a launchpad

We're investing £4 million in transforming Highfield Grange in 2026 – and we're looking for passionate people to join us on this incredible journey. This multi-million-pound transformation is set to deliver our most exciting line‑up yet, delivering on our mission to make every holiday truly epic. Launching brand‑new activities like immersive Bear Grylls escape rooms, high ropes and an all‑new Hat‑Tricks sports bar with interactive darts and a shuffleboard. From upgraded family play zones to expanded pitches and enhanced guest facilities, this is a once‑in‑a‑generation upgrade that will create unforgettable experiences for our guests – and amazing opportunities for you. Now's the perfect time to join and be part of a team that's shaping the future of UK holidays.

What you will be doing…

• Achieve budgets and margins for all areas of the food and beverage operation, ensuring stock, costs and overheads are controlled.
• Complete food and bar stock takes, report results and take appropriate actions.
• Recruit, inspire, develop and motivate team members to maximise efficiency and give an amazing customer experience.
• Managing safety in your area and on park through our safety culture app.
• Proactively contribute to the day‑to‑day management of the park and act as a duty manager in the absence of the General Manager when required.
• Conduct regular 1:1s with your direct reports and hold weekly team meetings.

So, why Parkdean Resorts?

Well, besides the one‑of‑a‑kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer:

• Annual management bonus scheme
• The chance to develop your skills and boost your career across our 66 parks – we've got your back when it comes to training!
• You're never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support – because your wellbeing is our top priority.
• A 50% discount for you and a 25% discount for friends and family when booking your holiday with us.
• A team member discount of 30% – available on everything from fabulous food to delicious drinks and even our fun leisure activities.
• Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we’ve got deals on lots of brands just for you.

We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come.

Are we the right fit for you?

At Parkdean Resorts we don't leave unforgettable moments to chance. We pitch in, we have fun, and we grow, inspiring each other to make great things happen every, single, day. We're Parkdean people, and we do everything we can to ensure our guests and owners create amazing memories.

Parkdean Resorts is committed to Safeguarding and promoting the welfare of children and vulnerable adults. Background checks including DBS (or equivalent) will be carried out if appropriate. We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests, please contact Holly at ##### PandoLogic.