Compassionate Veterinary Receptionist & Front Desk Pro

Medivet; Enfield; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading veterinary care provider is seeking a Receptionist in Enfield. The role involves managing reception duties, greeting clients, processing payments, and ensuring appointment availability. Ideal candidates are organized, friendly, and able to handle pressure in a customer-oriented setting. Experience in client care is essential, and familiarity with appointment systems is a plus. Competitive benefits include health cash plans and life assurance, along with opportunities for professional growth.

Benefits

Health cash plan

Life Assurance

Access to 24-hour counselling

5 weeks’ annual leave plus Bank Holidays

Interest free Season Ticket Loan

Cycle to Work scheme

Discounts on products and services

Qualifications

• Organised, friendly and calm in an emergency.
• Trustworthy and responsible.

Responsibilities

• Manage reception duties, greeting clients on arrival.
• Process repeat prescription order requests.
• Manage the practice diary ensuring appointment availability.
• Ensure the practice is ready for opening and closing.

Skills

Excellent client facing and reception skills

Experience working as part of a team

Client care skills

Ability to remain calm under pressure

Good numeracy skills

Experience using online appointment booking systems

Administration skills

Job description

A leading veterinary care provider is seeking a Receptionist in Enfield. The role involves managing reception duties, greeting clients, processing payments, and ensuring appointment availability. Ideal candidates are organized, friendly, and able to handle pressure in a customer-oriented setting. Experience in client care is essential, and familiarity with appointment systems is a plus. Competitive benefits include health cash plans and life assurance, along with opportunities for professional growth.