Compassionate Vet Receptionist - Patient Focused Front Desk

CVS Group; Witney; On-site; GBP 20,000 - 24,000; Full time

Job summary

A prominent veterinary service provider in Witney is seeking a dedicated Receptionist to join their team. The role includes answering phones, booking appointments, and managing client interactions. Applicants should have strong customer service skills, empathy, and previous reception experience. The position offers a supportive environment and generous leave, alongside a salary in line with the National Living Wage. Ideal for those passionate about animal care and customer service.

Benefits

Generous annual leave of 5 weeks plus Bank Holidays

Staff discount on veterinary bills and products

Employee Assistance Programme

Supportive team environment

Qualifications

• Previous Receptionist experience is essential, veterinary experience is a plus!
• Ability to cope with distressing emotional situations.
• A positive attitude and teamwork skills.

Responsibilities

• Answering phones and booking appointments.
• Responding to queries via phone, in person and email.
• Registering new clients and completing insurance forms.
• Dispensing medications and taking payments.
• Providing a warm experience to clients.

Skills

Excellent customer service skills

Strong communication

Teamwork skills

Empathy

Microsoft Office proficiency

Job description

A prominent veterinary service provider in Witney is seeking a dedicated Receptionist to join their team. The role includes answering phones, booking appointments, and managing client interactions. Applicants should have strong customer service skills, empathy, and previous reception experience. The position offers a supportive environment and generous leave, alongside a salary in line with the National Living Wage. Ideal for those passionate about animal care and customer service.