Community Transport Project Officer

Hampshire County Council; Winchester; On-site; GBP 33,000 - 37,000; Full time

Job summary

A local authority in Winchester seeks a Community Transport Project Officer to support planning, implementation, and monitoring of transport services. The successful candidate will manage community transport initiatives, collaborate with contractors, and assist in procuring transport services. Strong organizational and communication skills are essential. This role offers a permanent contract with a salary range of £33,178 - £36,369 per annum and includes a range of benefits, fostering a supportive working environment.

Benefits

Holiday entitlement

Pension scheme

Flexible working hours

Interest-free travel loans

Inclusive workplace

Family-friendly policies

Qualifications

• Strong organizational and administrative skills.
• Ability to communicate effectively with various stakeholders.
• Proven problem-solving skills and ability to make practical solutions.
• Experience in managing projects within estimations and deadlines.
• Competent in using Office 365 applications.

Responsibilities

• Support planning and implementation of community transport services.
• Manage a number of community and passenger transport initiatives.
• Communicate changes to procurement processes to stakeholders.
• Organize local passenger transport forums in Hampshire.
• Assist in monitoring and evaluation of community transport services.

Skills

Organizational skills

Communication skills

Problem-solving

Project management

Teamwork

Analytical skills

Office 365 proficiency

Job description

Community Transport Project Officer

Job Reference: HCC622967

Salary Range: £33,178 - £36,369 per annum

Contract Type: Permanent

Closing Date: 4 January 2026

Interview Date: 21 January 2026

An exciting opportunity has arisen for a Project Officer to join our Community Transport team at Hampshire County Council (HCC).

The Role:

To support the planning, implementation and monitoring of community transport services and manage a number of community and passenger transport initiatives and schemes within agreed project programmes, policy guidelines, budgets and timescales.

To support the management and administration of the Dynamic Purchasing Systems which is used to procure transport for local bus services, home to school transport, adult services and community transport services.

To support the development and implementation of new projects and initiatives and provide advice and information to community transport operators in Hampshire.

What you’ll do:

The following section is intended to provide examples of the activities undertaken by this role. These may vary to take account of changing priorities and the particular skills and experience of the person appointed. The activities of this role are undertaken by two people:

• Working closely with contractors, suppliers and other stakeholders to comply with HCC conditions of contract and relevant legislation, including insurance and licencing
• Effectively communicate changes to procurement related processes to a range of stakeholders, both internal and external, tailoring messaging appropriately and in a timely manner, using a variety of communication tools
• Manage aspects of the programme of Taxishare services (or similar service) commissioned by the council, including planning and redesigning services, procuring and evaluating tenders, contract award and on‑going contract management
• Manage all aspects of the Minibus Fleet Insurance and the Vehicle Recovery Schemes which are available to local authority schools
• Organise and facilitate local passenger transport forums in Hampshire and implement the action points which result from these
• Assist in the monitoring and evaluation of community transport services supported by the County Council, identifying actions where necessary for areas of improvement
• Assist in the development and production of training materials
• Assist in the implementation of various high priority projects and schemes, as determined by current priorities, which seek to improve access for people to key services in Hampshire and which support existing transport operators in Hampshire
• Raising purchase orders and paying invoices in line with corporate policies and standing orders and acting as a first point of contact for suppliers, transport operators, voluntary organisations and councils for issues arising from the Council’s payments to its business suppliers and others
• Providing advice, support and information to voluntary organisations in Hampshire operating their own individual transport services and respond to transport enquiries from others

What we’re looking for:

• Proven strong organisational and administrative skills
• A team player with strong organisational skills
• Ability to plan, develop, implement and monitor projects, new initiatives and work areas in line with agreed objectives, time and budget
• Able to communicate clearly and effectively, both written and orally, with a wide range of people at all levels
• Able to build effective working relationships at all levels and gain commitment from external partners to projects, schemes and initiatives
• Evidence of problem solving and the ability to convert this into practical solutions
• Ability to collate and record information demonstrating a high level of accuracy, analyse this and where appropriate make recommendations
• Proven ability to organise self, work on own initiative in a demanding and changing work environment, reprioritising as necessary to meet the needs of the business
• Able to be an effective team member and a good fit with the team and the departmental values
• Competent in the use of computer technology (able to use Office 365 applications to a high level of proficiency)

Hampshire County Council is recognised nationally as one of the highest performing local authorities in the UK. A modern, forward-looking local authority, it offers a pleasant, supportive, and collaborative working environment.

Our benefits package includes details of the holiday entitlement, pension scheme, flexi‑time scheme, family friendly policies and interest free travel loans and discounts. We offer a flexible, motivating and inclusive workplace. We have created an environment that you can look forward to being a part of, where you are empowered to be your best and a workplace built on teamwork where people can grow and develop in their roles.

If you think you have what it takes to make a real difference in Hampshire, get in touch!

This post is subject to a Criminal Records Check.

Contact Details for an Informal Discussion:

Hampshire County Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that our recruitment and selection practices reflect this commitment.

In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Requirement (GOR) applies.

We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.