Community Safety Officer

Eden Brown; Bolton; On-site; GBP 25,000 - 30,000; Full time

Job summary

A reputable recruitment agency is seeking a temporary ASB Officer in Bolton. The role involves improving community safety through collaboration and effective responses to anti-social behaviour complaints. Candidates should have customer service experience and an understanding of relevant housing regulations. This role offers an opportunity to contribute positively to community safety efforts.

Qualifications

• Knowledge and awareness of related housing regulations/law.
• Experience of delivering face to face customer service.
• Experience of developing partnership working with support agencies and community groups.

Responsibilities

• Provide a consistent approach to community safety.
• Investigate and respond to all ASB complaints.
• Manage a safer neighbourhoods caseload.

Skills

Knowledge of housing regulations/law

Experience in customer service

Partnership working

Understanding of local context

Job description

Overview

Eden Brown are seeking a temporary ASB Officer working a contract in Lancashire.

Purpose

• To provide a consistent approach to community safety, blending prevention, diversion and enforcement in order to help communities deal with potential and actual anti-social behaviour.
• Provide an effective contact for customers reporting ASB so as to create a culture of confidence in our services, investigating and responding to all ASB complaints.
• Work collaboratively with colleagues in neighbourhood teams to update them on cases and issues within communities.
• Manage a safer neighbourhoods caseload, including initial assessment of seriousness and priority, investigation and legal recourse.
• Develop effective partnerships across neighbourhoods to address complex cases and issues identified in neighbourhood plans.
• Undertake research and investigate opportunities for action and best practice, and to identify funding sources, prepare bids, and to seek to maximize effective use of resources for safer neighbourhoods work.
• Make best use of legal resources, conducting court advocacy, making maximum use of in house resource and liaising with legal services providers where necessary.

Criteria

• Knowledge and awareness of related housing regulations/ law
• Experience of delivering face to face customer service
• Experience of developing partnership working with support agencies, local authorities and community groups
• Good understanding of the social, economic and political context in the neighbourhoods in which we operate

Apply

Apply now to be considered.

Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.