Community Response Support Worker

Derbyshire Community Health Services NHS Foundation Trust; United Kingdom; On-site; GBP 22,000 - 25,000; Full time

Job summary

A regional health service provider is seeking a Band 3 Community Support Worker to join their Community Response Team. This role involves providing essential care to patients in their homes, particularly post-crisis or hospital discharge. Key responsibilities include delivering holistic care under supervision, maintaining accurate health records, and collaborating with a wider integrated team. Candidates should demonstrate effective communication and an understanding of safeguarding principles. This position offers the opportunity to support a diverse patient population across Derbyshire.

Qualifications

• Understanding the importance of safeguarding.
• Ability to communicate information effectively.
• Skills in maintaining accurate health records electronically.

Responsibilities

• Provide holistic care to patients in their own homes.
• Report on changes in patient condition to integrated care team.
• Participate in continuous learning to develop knowledge and skills.

Job description

We have a band 3 Community Support Worker position in our Community Response Team based at Walton Hospital, Chesterfield.

Our team provides vital care and support to patients in their own homes, particularly following a crisis or after discharge from hospital. This service ensures that individuals receive the appropriate care and assistance they need to recover and maintain their independence in a familiar environment.

We work collaboratively across a large geographical area and maintain close links with our other planned and rapid teams in North East Derbyshire and Chesterfield to deliver seamless, patient‑centred care.

Main duties of the job

• To provide holistic care to patients in their own homes, under the supervision of the appropriate registered professional.
• To communicate information effectively.
• To report and take appropriate action regarding any change in patient condition or circumstance and communicate verbal and written information to all relevant integrated care team members.
• To maintain and record accurate health records electronically, in line with DCHS policies.
• To participate as a team member in a wider integrated team, in continuous learning to develop your own knowledge and skills.
• To have a level of understanding with regards to the importance of safeguarding.
• Respect the dignity of individuals.
• Obtain consent when involving the patient, their carers/families/relatives in shared decision making.
• To undertake all aspects of clinical duties and procedures which are documented using SystmOne.
• For all other duties please see job description.

Our purpose is to provide community health services to a patient population of over one million people in Derbyshire and Derby, as part of Joined Up Care Derbyshire.

We employ around 4,200 substantive staff, caring for patients in 11 community hospitals and more than 30 health centres, as well as in clinics, GP practices, schools, care homes and, increasingly, in people's own homes and via virtual consultations.