Community Manager - PBSA - Coventry £55,000+ Bonus

Deverell Smith Recruitment Ltd; Coventry; On-site; GBP 55,000; Full time

Job summary

A leading recruitment agency is seeking a Community Manager for a vibrant Purpose-Built Student Accommodation in Coventry. This full-time role offers an exciting opportunity to lead a team, manage property operations, and enhance resident experiences. Candidates should have proven experience in property management, excellent leadership skills, and a strong customer service focus. The position offers a competitive salary of around £55,000 plus benefits. If you thrive in dynamic environments and enjoy building communities, we want to hear from you!

Benefits

Autonomy in role

Career development opportunities

Competitive salary and benefits package

Qualifications

• Proven experience in PBSA, residential property management or hotels.
• Strong track record of driving leasing performance and commercial results.
• Experience leading and developing teams.

Responsibilities

• Lead and motivate your team to deliver exceptional resident experiences.
• Manage financial performance including budgeting and P&L reviews.
• Ensure full compliance with policies and health & safety requirements.

Skills

Leadership

Communication

Organizational skills

Team development

Customer service

Education

Good general education

Tools

Property management software

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

ChatGPT said:

🏢 Community Manager - PBSA (Purpose-Built Student Accommodation)

📍 Coventry | 💷 c. £55,000 + Benefits

📅 Full-time, Permanent

deverellsmith delighted to be supporting a leading operator in the student accommodation sector with the recruitment of an experienced General Manager to take full ownership of a large, vibrant PBSA community in Coventry.

This is a fantastic opportunity for a proven leader within residential property, hotels, or property operational management to run an autonomous business unit, shape a thriving resident community, and deliver outstanding commercial and operational results.

⭐ The Role

As Community Manager, you will take full accountability for the property's performance-leadership, operations, financials, safety, resident experience, and community engagement. You'll set the tone, lead by example, and build a positive, high‑performing culture within the on‑site team.

• Lead and motivate your team to deliver exceptional resident experiences and exceed customer expectations
• Own local leasing and marketing strategies using market insights to maximise occupancy and revenue
• Build strong partnerships with internal stakeholders, universities, and local groups
• Drive community engagement through resident events and proactive service delivery
• Manage financial performance including budgeting, forecasting, variance reporting, and P&L reviews
• Ensure full compliance with policies, housing regulations, and health & safety requirements
• Oversee maintenance, inspections, refurbishments, and the overall quality of the property
• Support recruitment, training, development, and succession planning within your team
• Maintain high standards across all aspects of operations including tenancy management and resident satisfaction

👥 Who We're Looking For

You'll be a confident, people-focused leader with a passion for delivering excellent service and creating a welcoming community environment.

Essential experience:

• Proven experience in PBSA, residential property management, hotels, serviced accommodation, or a similar operational environment
• Strong track record of driving leasing performance and commercial results
• Experience leading and developing teams
• Solid understanding of UK landlord/tenant legislation
• Strong organisational skills with the ability to multitask, prioritise, and remain calm under pressure
• Excellent communication skills‑both written and verbal

Knowledge & skills:

• Good general education and strong IT literacy (Word, Excel, Outlook)
• Experience with property management software (training provided if needed)
• Understanding of UK Health & Safety legislation (IOSH/NEBOSH beneficial)

🌟 Why Apply?

• Opportunity to run your own site with real autonomy
• A dynamic, people‑centric role with variety and impact
• Join a supportive, forward‑thinking organisation with excellent career development opportunities
• Competitive salary around £55,000 plus benefits package

If you're a proactive, hands‑on manager who thrives in a fast‑paced environment and loves building communities, I'd love to hear from you.

📩 Apply now or reach out for a confidential conversation.