Community HCA (Urgent Community Response)

NHS; Teddington; On-site; GBP 29,000 - 32,000; Full time

Job summary

A healthcare organization in Teddington is seeking enthusiastic Community Healthcare Support Workers for their Urgent Community Response pathway. The role involves providing care to patients within the community and requires an essential driving license. Ideal candidates will have a Level 3 qualification in Health and Social Care and experience in urgent community response services. Joining this team offers a supportive environment with resources for personal and professional development.

Benefits

Onsite staff nursery

Wellbeing practitioners

Comprehensive occupational health services

Qualifications

• Must have experience supporting urgent response services.
• Experience in a community or domiciliary setting is necessary.
• Willingness to work towards certification of competency in venepuncture and ECG.

Responsibilities

• Provide care and support for patients in the urgent community response pathway.
• Carry out nursing care without direct supervision.
• Demonstrate simple procedures to staff where required.

Skills

Knowledge of care and related procedures

IT literacy with databases

Basic clinical skills (blood pressure, temperature monitoring)

Able to elevate patient concerns

Understanding of urgent community response services

Infection prevention and control standards

Risk assessment and management

Education

Functional Skills in Maths and English (Level 2) or equivalent

Level 3 qualification in Health and Social Care

Tools

Systm 1

Job description

Community HCA (Urgent Community Response)

The closing date is 24 December 2025

We are looking for enthusiastic Community Healthcare Support Workers for RRRT to work in our Urgent Community Response pathway. This role is to provide care and support for patients in the community setting as delegated by the registered nurse.

Access to a motor vehicle is essential, with appropriate driving licence.

Please ensure that your application demonstrates that you meet the essential criteria as listed in the job specification. Experience of working in urgent community response is beneficial.

The team operates from 08:00-20:00 7 days a week.

Main duties of the job

To work within RRRT to provide care and support for patients on the urgent community response pathway as delegated by the registered nurse.

You will be expected to carry out all relevant forms of nursing care, without direct supervision, and may be required to demonstrate simple procedures to qualified and/or unqualified staff undertaking training where agreed with the nursing team.

About us

Development and staff wellbeing

Your growth and personal happiness matter to us. After all, we can't expect the best from you if we don't invest in your development and nurture your wellbeing. From the moment you join us, we're committed to fostering your professional and personal development within a supportive, empowering environment. Whether you're just starting your career or looking to advance further, we provide you with the tools and opportunities you need to succeed. We actively support colleagues to take part in research, quality improvement and innovation, whatever their role or level in the Organisation.

To support your wellbeing, we offer an extensive range of resources, including an onsite staff nursery at Kingston Hospital, wellbeing practitioners, regular wellbeing classes, dedicated staff physiotherapist, comprehensive occupational health services, a 24/7 employee assistance programme, and a range of other support and activities.

We also take every opportunity to thank and recognise the work our teams do, through weekly 'shoutouts' and patient feedback, monthly and annual awards.

Wherever you work across our organisation, we look forward to welcoming you.

Job responsibilities

Please see the attached supporting document which contains more and person specification information about the role.

Person Specification

Experience

• Functional Skills in Maths and English (Level 2) or equivalent
• Level 3 qualification in Health and Social Care (Or equivalent experience)
• Experience supporting urgent response or rapid assessment services
• Experience working in a community or domiciliary setting
• Certificate of competency in venepuncture, ECG and NEWS2 (or willing to work towards)
• Evidence of continued learning or development relevant to clinical support role

Skills

• Knowledge of care and related procedures/ clinical observations
• IT litEte with ability to use databases and other software packages (specifically Systm 1)
• Basic clinical skills e.g blood pressure, temperature, pulse, urinalysis, blood glucose monitoring
• Able to recognise (or learn to) and elevate patient deterioration or safeguarding concerns
• Able to travel independently to patients' homes across the borough
• Awareness of urgent community response services and their purpose
• Understanding of the impact of Mental Health e.g. dementia, depression, on the management of medical and long term conditions
• Professional standards including confidentiality and clinical governance
• Infection prevention and control standards
• Risk assessment and management
• Knowledge of health and safety and personal safety issues
• Developed clinical skills, e.g medicines administration, insulin injection, venepunction, continence care, wound care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Kingston and Richmond NHS Foundation Trust

£29,651 to £31,312 a year Per annum INC of HCAS (pro-rata)