Commissioning Care Home General Manager

Signature Senior Lifestyle Limited; Greater London; On-site; GBP 80,000 - 95,000; Full time

Job summary

A prominent care provider is seeking a General Manager in Greater London to lead a dedicated team ensuring exceptional care for residents. The role combines strategic oversight and operational excellence to drive performance while creating a supportive environment. The ideal candidate will have strong leadership skills and a background in health or social care. This position offers a competitive salary of up to £95,000 and a comprehensive benefits package, including bonuses and private medical insurance.

Benefits

Salary up to £95,000 annually, plus bonus potential

30 days annual leave plus bank holidays

Private medical insurance

Life Assurance Scheme

Workplace Pension with matching contributions

Reimbursement of NMC Registration Fees

Qualifications

• Experience in leading teams in care or hospitality environments.
• Hold a relevant leadership qualification in health or social care.
• Strong understanding of compliance and health & safety regulations.

Responsibilities

• Lead and inspire a dedicated team to deliver exceptional care.
• Drive sales and occupancy to achieve business goals.
• Ensure compliance with all regulatory standards.
• Manage budgets and financial performance effectively.
• Promote health and safety standards within the home.

Skills

Leadership

Operational Excellence

Financial Management

Sales Leadership

Compliance Knowledge

Communication

Job description

Your role at Signature

Your role at Signature

At Signature Senior Lifestyle, our vision is simple yet powerful: delivering peace of mind. For our residents, that means exceptional care and a safe, fulfilling life. For their families, it’s reassurance that their loved ones are in expert hands. For our employees, it’s the confidence they will be trained, supported, and given opportunities to excel.

Our mission is to provide exceptional care delivered by compassionate people in the highest quality homes. Through personalised care, outstanding hospitality, and beautiful living environments, we are redefining senior living across the UK.

As General Manager, you will have full accountability for the home’s performance across care quality, resident satisfaction, compliance, team engagement, and financial results. Your leadership will create a high-performing, compassionate environment where residents thrive and teams feel valued.

This is a hands-on leadership role where no two days are the same. You’ll combine strategic oversight with day-to-day operational excellence, all while role modelling Signature’s values.

Key Responsibilities

• Lead and Inspire – Provide strong leadership across all departments, creating a culture of excellence and compassion.
• Deliver Outstanding Care – Ensure residents receive the highest standards of care, hospitality, and activities, supported by your Head of Department team.
• Drive Sales and Occupancy – Partner with your Sales Team and the regional sales team to maximise occupancy and revenue through proactive sales leadership.
• Ensure Compliance – Maintain full regulatory compliance, building strong relationships with the CQC and aiming for ‘Good’ or ‘Outstanding’ ratings.
• Manage Budgets Effectively – Oversee financial performance, managing staffing and operational costs while planning future investment needs.
• Develop Your Team – Coach and mentor staff, set clear objectives, and create opportunities for growth and professional development.
• Champion Communication – Foster open, effective communication with residents, families, staff, and stakeholders.
• Promote Health & Safety – Ensure all safety, infection control, and risk management practices are followed to the highest standards.

What Signature Offer

• Up to £95, per annum plus the potential to earn a 50% salary bonus
• Up to 30 days annual leave, plus 8 bank holidays, depending on length of service
• Private medical insurance and company sick pay
• Life Assurance Scheme
• Workforce Pension with matching contributions, discounts at many retails and so much more
• Reimbursement of NMC Registration Fees (if applicable)