Commercial Support Administrator

Dawsongroup; Brighouse; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading asset rental company in Brighouse is seeking a Commercial Support Administrator. This hands-on role involves customer interaction, data handling, and providing administrative support to the Commercial and Operations teams. Ideal candidates are organised, proactive, and eager to learn. The position offers opportunities for growth with funded training and a supportive environment.

Benefits

25 days leave including your birthday, plus bank holidays

Funded training and development

Cycle to work scheme

Wellbeing support services

Life assurance and seasonal benefits

Qualifications

• Must be organised and proactive in a supportive team environment.
• Ability to solve problems calmly and efficiently.
• Confident in handling customer queries.

Responsibilities

• Be the first point of contact for customer queries around recharges and warranties.
• Process recharges accurately and liaise with Finance for timely invoicing.
• Submit and follow up on warranty claims with manufacturers.
• Collaborate with departments to investigate and resolve queries.
• Provide general admin support including job card processing and data entry.

Skills

Attention to detail

Confident communication

Data management

Teamwork

Problem-solving

Job description

About this Role

Are you ready to step into a fast-paced admin support role with real purpose? As our next Commercial Support Administrator in Brighouse, you’ll be the go-to person supporting both our Commercial and Operations teams in the EMC division. This is a hands‑on, people‑first role, perfect if you enjoy problem solving, data handling, and talking to customers.

You’ll work on everything from processing warranty claims to managing recharges and customer queries. If you’re organised, proactive, and thrive in a supportive team environment, this could be your next step.

• Be the first point of contact for customer queries around recharges and warranties

• Process recharges accurately and liaise with Finance for timely invoicing

• Submit and follow up on warranty claims with manufacturers

• Collaborate with departments to investigate and resolve queries

• Provide general admin support including job card processing, parts invoices, filing and data entry

About You

You’re someone who enjoys structure, solves problems calmly, and has a natural talent for getting things done efficiently. You might have worked in admin before or you're ready to bring your transferable skills into a new sector. Either way, we’re more interested in your attitude than ticking every box.

We welcome applicants from underrepresented groups and young people – if you’re curious, committed, and keen to learn, we want to hear from you.

• You have excellent attention to detail and a methodical approach

• You’re a confident communicator who can handle customer queries with ease

• You’re comfortable using systems and managing data accurately

• You work well as part of a team and can juggle competing deadlines

• You’re eager to learn and not afraid to ask questions

Not sure if you meet every requirement? We value enthusiasm and potential please apply anyway.

About Us

Dawsongroup has been in business since 1935 and in the rental space since 1974. Our EMC division supports key services across local authorities, utilities, and civil construction by providing essential assets like sweepers, refuse vehicles, gully tankers, and more. As part of a wider group recently acquired by KKR, our sights are firmly set on future growth.

• We’ve got over 50 years’ experience in smarter asset rental strategy

• We believe in rewarding talent and supporting career progression

• Our customers rely on us for well‑maintained, critical‑use equipment

• We actively invest in sustainable, forward‑thinking solutions

• We value loyalty, innovation, and humility at every level

About Your Future

This role opens the door to long‑term growth. Whether you're aiming to deepen your expertise in commercial admin or explore other parts of our business, you’ll be supported every step of the way. Training, progression, and opportunity come as standard here.

• Funded training and development from day one

• Clear internal progression pathways across the UK and globally

• 25 days leave including your birthday, plus bank holidays

• Cycle to work scheme and wellbeing support services

• Long‑term incentives, life assurance, and seasonal benefit

Dawsongroup is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.

Ready to grow your career with a company that’s going places? Join us and discover your potential, our people are our greatest asset.