Commercial Manager

Cooper Golding; Devon and Torbay; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading aerospace company in the UK is seeking a Commercial Manager to enhance customer management and drive sales growth. The successful candidate will build strong customer relationships, manage pricing strategies, and ensure compliance in export processes. This role requires excellent communication skills, experience in high-precision industries, and flexibility for travel. Offered benefits include a 4-day workweek, paid holidays, and a company pension.

Benefits

4-day week

Paid Holidays + Bank Holidays

Company Pension

Onsite Parking

Qualifications

• Experienced in aerospace or similar high-precision industry.
• Great at prioritising tasks and thriving under pressure.
• Proficient in MS Excel for business reporting.

Responsibilities

• Establish relationships from quotation to delivery.
• Drive sales growth and improve performance with measurable KPIs.
• Manage pricing, marketing information, and export compliance.

Skills

Excellent communication skills

Time management

Negotiation skills

MS Office expertise

Proactive change management

Leadership in a multi-functional team

Tools

ERP systems

Job description

As Commercial Manager you will be responsible for customer management, cost estimations, bid management, identifying opportunities to improve communication and processes, and driving sales growth with existing customers. You will be highly customer focused with excellent technical knowledge and have experience achieving high levels of service excellence.

Responsibilities of the Commercial Manager:

• Establish strong relationships and processes between us and customers from quotation to delivery.
• Drive sales growth with existing customer and improved performance based on measurable KPIs.
• Maintain regular meetings with Key Customers, e.g., Quarterly Business Reviews to review past KPI performance, set forward-looking objectives and targets, and qualify new business opportunities.
• Order Administration - Sales Order loading, management and reporting to support achievement of business objectives and forecasts.
• Proactively provide marketing information to customers on company activity and new technology developments.
• Management of pricing activity with the customers to ensure best recoveries based on value to the customer and realise close/win on business opportunities.
• Drive improved performance through continuous improvement using LEAN tools and processes.
• Proactively manage cross-functional communication and information flow to ensure high standards of customer service are achieved.
• Business Development, Planning, Supply Chain, Operations, Engineering, IT and other functions.
• Responsible for Export compliance and reporting

Competencies/Qualifications of the Commercial Manager:

• Experienced in aerospace or similar high-precision industry.
• Experience in working in low volume, high product mix, build-to-print environments.
• Excellent communication skills and ability to thrive under pressure and deliver against deadlines.
• Demonstrable experience of effective negotiation and influencing skills for win-win outcomes.
• Strong time management skills and be good at prioritising tasks.
• Flexible in approach and willing to undertake business travel.
• Proactive change management experience
• A strong working knowledge of MS Office applications, particularly Excel to support business reporting is essential to this role.
• Experience in the use of ERP systems and the engagement of teams in these systems for basic business management.
• Must be capable of leading a multi-functional team in the customer management environment.
• Experience in Import/Export compliance and management

Benefits of the Commercial Manager:

• 4-day week
• Paid Holidays + Bank Holidays
• Company Pension
• Onsite Parking