Commercial Claims Technicians/Executives - (Leeds)

Cryer Baker Recruitment Ltd.; England; On-site; GBP 25,000 - 32,000; Full time

Job summary

A leading company is seeking a Commercial Claims Technician in Leeds. This role involves managing a variety of niche commercial claims and mentoring junior staff. With a supportive environment and pathways for career progression, the position offers a competitive salary and excellent benefits.

Benefits

Excellent staff benefits

Qualifications

• Previous claims experience in personal or commercial lines.
• Experience within a broking or insurance company environment preferred.
• Ability to deal with a diverse range of niche/speciality commercial claims.

Responsibilities

• Handle and manage claims from cradle to grave.
• Process FNOL and claim settlement activities.
• Provide mentorship to Claims Trainees and oversee day-to-day operations.

Skills

Exceptional communication skills

Analytical and problem-solving skills

Planning and organising

Resource management

Ability to mentor and motivate others

Job description

An excellent new opportunity has arisen as Commercial Claims Technician/Executive working for a Global market leading company who offers an unrivalled high level of service to the clients they work with.

This opportunity would suit individuals who have previous claims experience either in personal lines or commercial claims.

Working within their Leeds city centre operation, which is ideally situated near the train station, you will be working with an experience team of Claims Technicians. Ideally you will have worked within a broking or insurance company environment, however they may consider someone from a commercial account handler background. You will need to be comfortable dealing with a diverse range of niche/speciality commercial claims such as - Marine, Property, US & International Property, Energy, Power, Construction, Specie, Aviation, Casualty, US & International Casualty, A&H, Life Science, Healthcare, Cyber, Financial Products, Reinsurance (Treaty & Facultative) including FNOL.

This opportunity will require you to be able to communicate effectively at all levels, resolve complicated issues and be able make key decisions and implement them. The job profile will would involve dealing with claims from cradle to grave and taking accountability for everything you do.

PRINCIPLE ACCOUNTABILITIES

• Process and issue FNOL to all markets, handle and send to client
• Carry out claim management activities, including activities such as issuing claim settlement, fee settlement where required, summary-checking policy document and cover, checking limits, deductible
• Handle all the query management with the Customer Claims teams
• Handle Claim payments, including reinsurance payments and recoveries
• Process all ECF and Non-ECF Claim agreement processes with London Market Bureau and Non-Bureaux markets and relevant stakeholders
• Deliver loss summary and analysis
• TPA management and administration
• Deliver relevant service levels per the pre-defined Customer Service Level Agreement
• Day to day mentoring and oversight of Claims Trainees
• Day to day interaction with team members to review and provide guidance on exceptions
• Support with UAT of new technology

KEY SKILLS

• Exceptional communication skills
• Analytical and problem-solving skills
• Planning and organising
• Resource management
• Ability to mentor and motivate others

There a huge scope to develop within as the team as it grows and therefore the opportunity for career progression.

Initially this would be 5 days a week working within the office, however within 3 to 6 months they would accommodate home working if preferred or a mixture both.

Basic salary is dependent on experience which ranges from £25k to £32k plus excellent staff benefits.

For further information please contact And Baker on 07834 596414/0113 4931720 or email [e-mail]