Commercial Claims Handler

GetRecruited UK Ltd; Leeds; On-site; GBP 30,000 - 35,000; Full time

Job summary

A leading brokerage in Leeds seeks a Commercial Claims Handler to manage a diverse caseload and mentor junior staff. This role offers a competitive salary of up to £35,000, a hybrid working structure, and a supportive environment for professional growth.

Benefits

Private medical insurance

Comprehensive wellbeing package

Access to excellent resources

Structured development pathways

Qualifications

• 3+ years' experience handling a wide range of commercial claims.
• Cross-class experience in property, liability, motor, and financial lines.
• Strong communicator with excellent client service skills.

Responsibilities

• Manage a broad caseload of commercial insurance claims from first notification to settlement.
• Advise clients throughout the claims process, delivering exceptional service.
• Support the development of junior team members through mentoring.

Skills

Client Service

Communication

Mentoring

Organisational Skills

Education

Cert CII qualified or working towards it

Tools

Acturis

Job description

Commercial Claims Handler | Leeds | Up to £35,000 | Hybrid
Are you an experienced Claims Handler looking to take on a more influential role within a vibrant, growing team?

Location: Leeds
Salary: Up to £35,000
Job Type: Hybrid

About the Company
This expanding brokerage offers the best of both worlds - an independent, people-focused culture with the resources and backing of a larger national group.They're committed to delivering exceptional client service and supporting their employees' long-term growth.Now, they're looking for an experienced Commercial Claims Handler to join their Leeds office and help mentor the next generation of claims talent.

Role Overview

You'll be a key player within a lively, high-performing team, managing a varied caseload of commercial claims across multiple sectors and advising clients throughout the claims process.You'll also take an active role in supporting and mentoring junior members, helping to build a strong and knowledgeable department.

Key Responsibilities

• Manage a broad caseload of commercial insurance claims from first notification to settlement
• Advise clients throughout the claims process, delivering exceptional service and clear communication
• Liaise with insurers, loss adjusters, and third parties to ensure timely and favourable outcomes
• Support the development of junior team members through mentoring and guidance
• Maintain accurate and compliant claims records
• Collaborate with the wider broking and account management teams to provide holistic client support

About You

• 3+ years' experience handling a wide range of commercial claims
• Cross-class experience (e.g., property, liability, motor, financial lines)
• Cert CII qualified or working towards it (support available)
• A strong communicator with excellent client service skills
• Organised, proactive, and comfortable mentoring junior colleagues
• Experience using Acturis preferred

What's On Offer

• Salary up to £35,000 depending on experience
• Flexible hybrid working structure (2-3 days in the office)
• Private medical insurance and a comprehensive wellbeing package
• Access to excellent resources and structured development pathways
• Supportive, energetic working environment within a growing national business

If you're looking for a hands-on, rewarding role where you can make a real impact and help shape a growing team - get in touch to learn more.

Get Recruited is acting as an Employment Agency in relation to this vacancy.