Commercial and Contracts Manager | Central London Community Healthcare NHS Trust

Central London Community Healthcare NHS Trust; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A healthcare organization in the City of London seeks a Commercial and Contracts Manager to oversee digital and data service contracts. This role involves strategic planning, negotiation, and contract management to ensure high-quality outcomes. Applicants should have extensive commercial experience and strong interpersonal skills. The position offers a range of benefits including flexible working options and career development opportunities.

Benefits

Comprehensive induction

Car lease scheme

Flexible working options

Annual travel card loan

Training and development support

Qualifications

• Extensive experience in commercial and contract management, particularly in digital and data services.
• Ability to communicate complex information with clear and confident delivery.
• Experience in managing relationships with internal and external partners.

Responsibilities

• Administer and manage digital and data service contracts for the Trust.
• Lead strategic planning, negotiation, and compliance for contracts.
• Work collaboratively with various stakeholders to ensure effective service delivery.

Skills

Commercial and contract management experience

Strategic planning

Negotiation

Financial and budget management

Contract monitoring and management

Understanding of public sector frameworks

Job description

CLCH is in the process of transitioning to a new Service Integration and Management (SIAM) model of digital and data service delivery. Under this future model, the majority of digital and data services will be provided by several external service tower providers under significant multi-year contracts, which are due to commence in mid-2025.

The Commercial and Contracts Manager is a new and critical role created to ensure that the Trust obtains excellent value from these contracts, both at the point they go live and as they evolve to meet the Trust’s changing needs over time. This role supports our values of Accountability, Inclusion, Compassion and Empowerment, ensuring that commercial decisions promote fairness, transparency and high-quality outcomes for the organisation and the communities we serve.

The post holder must have extensive commercial and contract management experience to administer commercially detailed digital and data service contracts. This includes strategic planning, change control, negotiation, financial and budget management, contract monitoring and management, compliance, dispute resolution and an understanding of public sector frameworks.

Responsibilities

• Administer commercially detailed digital and data service contracts, ensuring that the Trust obtains excellent value from multi-year SIAM tower contracts.
• Lead on strategic planning, change control, contract negotiation, financial and budget management, contract monitoring, reporting, compliance and dispute resolution.
• Apply in-depth knowledge of public sector frameworks when managing and developing contracts.
• Work closely with the Service Assurance Lead, SIAM tower suppliers and Trust partners to support joined-up delivery of digital and data services.
• Communicate clearly and confidently with senior Trust colleagues, including those without commercial backgrounds, ensuring mutual understanding of contract risks, benefits, and options.
• Manage and support the Commercial and Contracts Assistant.
• Contribute to the design, development, and tendering of contracted services, working in partnership with Senior Finance Managers, Service Development teams, and PMO colleagues.
• Draft NHS clinical and non-clinical contracts and variations with accuracy and attention to detail.
• Build and maintain positive working relationships with internal and external partners to ensure collaborative and transparent contract governance.
• Communicate detailed and complex information with tact, diplomacy, persuasion, and strong interpersonal skills, including delivering presentations to a wide range of audiences.

Just as we care about our patients’ well-being, we care about yours!

Benefits

• A comprehensive induction into the community service followed by a local induction to introduce you to the role
• Car lease scheme(only available for Band 5 and up)
• Flexible working options
• Annual travel card loan
• Training, support and development in your career

To have a full look at our benefits and what it’s like working for us please go here: https://www.clch.nhs.uk/job/pay-and-benefits

Please refer to job description, person specification and CLCH Trust values, for outline of skills, knowledge and experience required.

This advert closes on Friday 5 Dec 2025