Commercial Account Handler

Brown & Brown UK; Tandridge; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading insurance firm in Whyteleafe is looking for a Commercial Account Handler to manage and support a portfolio of commercial insurance clients. Responsibilities include servicing clients, preparing renewal reports, and liaising with underwriters. The ideal candidate will have a strong understanding of commercial insurance products and experience with relevant systems. This role offers a negotiable salary and benefits such as 25 days holiday, pension, and professional development support.

Benefits

25 days holiday + Bank Holidays

Pension

Death in Service

Flexible benefits

Annual share save scheme

Qualifications

• Strong understanding of commercial insurance products, particularly property, casualty, and motor.
• Experience using Acturis and insurer portals.
• Proficiency in Microsoft Office applications.

Responsibilities

• Manage the servicing of a book of commercial insurance clients.
• Assist in preparing renewal reports and support clients with documentation.
• Liaise with underwriters to obtain the best terms for clients.
• Seek out new business opportunities.

Skills

Communication skills

Negotiation skills

Microsoft Office

Commercial Insurance knowledge

Tools

Acturis system

Insurer and broker portals

Job description

Commercial Account Handler

Location : Whyteleafe

Salary : Negotiable + Benefits

We're looking to add a Commercial Account Handler / Senior Account Handler to the team in Whyteleafe to support our growing client base with their requirements even more effectively.

The team in Whyteleafe consistently aim to deliver outstanding service to our clients and have built an enjoyable working environment for our team which thrives on delivering results for our clients.

As a Brown & Brown teammate we will rely on you to put our customers at the heart of everything you do; managing a portfolio of our commercial clients, providing them with advice alongside supporting our Account Executives in delivering world class service to our customers.

We will rely on you too :

• Manage the day to day servicing of a book of commercial insurance clients across a variety of insurance lines and products
• Assist in the preparation renewal reports, process mid-term adjustments and support our clients with policy documentation, alongside supporting on any queries they may have.
• Work with our clients, responding to queries promptly and finding appropriate resolutions for our customers.
• Liaise with underwriters and insurers alike, to obtain the best terms from the market and ultimate outcomes for our clients
• Maintain accurate client records in line with company process and procedures, complying always with the FCA guidelines.
• Actively seek out new business opportunities, ensuring our new customers and their business are adequately protected.
• Want to learn and develop your skills supported by the regional leadership team.

The Rewards :

• A negotiable basic salary + all the normal benefits (25 days holiday + Bank Holidays, Pension, Death in Service etc.)
• Access to both Flexible benefits and our annual share save scheme (15% discount on BRO shares (post probation).
• Full support for your professional development (including fully funded qualifications)

About You :

• You will have a strong grounding and understanding of commercial Insurance products particularly property, casualty and motor and be keen to develop in your career.
• Be proficient in the use of the Acturis system and have previous experience in using insurer and broker portals alongside e-traded systems
• You’ll be able a natural communicator working with colleagues and insurer partners at all levels.
• Have a good working knowledge of Microsoft office applications particularly Outlook, Word and Excel and
• You should also be confident in dealing with stakeholders at all levels and have a wider skill set that includes strong communication (both written and verbal), negotiation, sales and IT Skills.

For more information please apply online or contact Dan Hurley.