Commercial Account Handler

Ellis James Partners Ltd; England; Hybrid; GBP 35,000 - 43,000; Full time

Job summary

A respected local broker in Cheltenham is seeking a Commercial Account Handler to manage a diverse portfolio of SME property clients. The role offers autonomy, with no micromanagement, and provides essential in-house support. The ideal candidate will have experience in commercial property insurance and the ability to build trust with clients. A flexible hybrid working model and a strong team culture are part of the offering, alongside a competitive salary of £35,000 - £43,000 plus bonuses.

Benefits

Companywide bonus

Flexible hybrid working

Career progression

Qualifications

• Experience managing a portfolio of Commercial Property clients.
• Ability to build long-term relationships and deliver excellent service.
• Thrives in a collaborative environment.

Responsibilities

• Manage your own portfolio of Commercial Property clients.
• Build long-term relationships and deliver excellent service.
• Drive new business or lead renewals.

Skills

Commercial Property insurance experience

Strong communicator

Service-led collaborative environment

Education

Cert CII (or working towards)

Job description

Overview

Commercial Account Handler - Property • DA/Renewals or New Business • Cheltenham Hybrid Full Time • £35,000 - £43,000 DOE + Bonus

If you’ve got experience in Property and want more autonomy, this could be the move.

You’ll be part of a close-knit team of 22, managing a diverse portfolio of SME property clients (with a focus on blocks). Whether your strengths lie in renewals/DA or winning new business, the role will be shaped around you.

Admin is covered by a dedicated support team behind you; you’ll have the freedom to focus on what you do best – building relationships and delivering for your clients.

What makes this different?

• No micromanagement - full trust and autonomy
• Companywide bonus
• You choose your path: Renewals/DA or New Business
• 100+ leads per week - you won’t be cold calling
• Proper in-house support so you’re not doing 3 people’s jobs
• Long-standing clients who genuinely value the relationship
• Flexible hybrid working, career progression, and a genuinely great team culture

What you’ll be doing

• Managing your own portfolio of Commercial Property clients
• Building long-term relationships and delivering excellent service
• Driving new business or leading renewals (depending on the role)
• Working with internal teams to hit goals and keep things compliant

What you’ll need

• Commercial Property insurance experience
• Strong communicator who builds trust easily
• Someone who thrives in a service-led, collaborative environment
• Cert CII (or working towards - full funding and support available)

About the business

They’re a respected local broker with a proud name in the market - known for putting clients first and building a team culture that people want to be part of.