Collections Specialist - (fully remote) - must be based in Kent

Huntress - Maidstone; England; Remote; GBP 26,000 - 28,000; Full time

Job summary

A leading recruitment agency is seeking an experienced Collections Specialist to join a finance team fully remote, based in Kent. Responsibilities include managing income queries, processing financial records, and reconciling accounts. The ideal candidate must have strong experience in income processing, proficiency in Oracle, and excellent communication skills. This role offers a competitive salary and a contract of six months with a potential for extension.

Qualifications

• Strong experience in income processing or financial collections.
• Excellent customer service and communication skills.
• High level of accuracy and numeracy.

Responsibilities

• Be the first point of contact for income-related queries.
• Accurately receipt, bank, and allocate income.
• Reconcile accounts and maintain financial records.

Skills

Income processing

Customer service

Oracle proficiency

Analytical ability

Microsoft Excel

Communication skills

Tools

Oracle financial systems

Microsoft Outlook

Job description

Overview

Collections Specialist - (fully remote) Must be based in Kent

Salary: 26,400 - 28,000

6 month contract with a high chance of being extended

We are recruiting for an experienced and highly organised Collections Specialist to join our client's finance team. This role is fully remote, but applicants must be based in Kent to allow for occasional in-person meetings or training. The successful candidate will have a strong background in income processing, excellent attention to detail, and must be proficient in Oracle financial systems.

Key Responsibilities

• Be the first point of contact for income-related queries
• Accurately receipt, bank, and allocate income in accordance with financial procedures and deadlines
• Reconcile accounts
• Process and maintain financial records
• Oversee the administration of the Direct Debit process
• Assist in resolving complex income issues and escalate where necessary
• Provide clear and informed financial guidance to internal and external contacts

Key requirements

• Strong experience in income processing or financial collections
• Excellent customer service and communication skills, both written and verbal
• Proficiency in Oracle
• High level of accuracy, numeracy, and analytical ability
• Ability to work independently and as part of a remote team
• Confident managing sensitive information and customer enquiries
• Strong IT skills including Microsoft Excel and Outlook

Requirements

• Must be based in Kent

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.