Collections Specialist - Empathetic Debt Resolution

Brite Recruitment Ltd; Bristol; On-site; GBP 24,000 - 29,000; Full time

Job summary

A recruitment agency in the UK is seeking a Collections Specialist to join their team in Bristol. The role involves handling sensitive debt collection cases, requiring experience with vulnerable customers in a financial services environment. The ideal candidate will have strong communication skills and the ability to work to targets. This is a full-time, permanent position with a salary of £28,800. If you have the requisite experience and are looking for a challenging and rewarding role, apply today!

Qualifications

• Previous experience with vulnerable customers within a Financial Services/Banking environment is essential.
• Prior debt collections experience within a B2C environment.
• Ability to handle sensitive situations professionally and empathetically.

Responsibilities

• Lead the resolution of a range of debt cases.
• Identify root causes and ensure timely resolutions.
• Maintain knowledge of industry regulations.

Skills

Experience with vulnerable customers

Debt collections experience

Excellent communication skills

Ability to work to targets

Strong IT skills

Job description

A recruitment agency in the UK is seeking a Collections Specialist to join their team in Bristol. The role involves handling sensitive debt collection cases, requiring experience with vulnerable customers in a financial services environment. The ideal candidate will have strong communication skills and the ability to work to targets. This is a full-time, permanent position with a salary of £28,800. If you have the requisite experience and are looking for a challenging and rewarding role, apply today!