Collections & House Officer - Brixham

National Trust; Brixham; On-site; GBP 80,000 - 100,000; Full time

Job summary

A prominent heritage organization in Brixham is looking for a Collections and House Officer to enhance the visitor experience and ensure the care of valuable collections. Responsibilities include managing daily house operations, routine conservation tasks, and collecting information to improve knowledge. Applicants should demonstrate a commitment to high standards of collections care and inclusive visitor service. This position offers various benefits including a substantial pension scheme and flexible working opportunities.

Benefits

Substantial pension scheme of up to 10%

Free entry to National Trust places

Rental deposit loan scheme

Season ticket loan

Perks at work discounts

Holiday allowance up to 32 days

Flexible working opportunities

Employee assistance programme

Free parking at Trust places

Qualifications

• Ability to implement collections care and management to agreed standards.
• Ability to deliver inclusive and welcoming visitor experiences.
• Able to work as part of a team, supporting colleagues and volunteers.

Responsibilities

• Open the house daily ensuring a good visitor experience.
• Responsible for routine and preventive conservation.
• Collect and record information during cleaning for knowledge improvement.

Skills

Collections care implementation

Visitor experience delivery

Team collaboration

Safe working practices

Knowledge of collections

Job description

In line with our redeployment policy, we'll prioritise applications from employees who are under formal notice of redundancy. Are you someone who cares deeply about achieving high standards, and helping to make beauty and history accessible to all? If so, you could become a Collections and House Officer at Greenway bringing to life the history and significance of this much-loved place. As the Collections and House Officer, you'll be responsible for opening the house every day, and making sure there are enough people in the right places to give visitors a consistently good experience. Supervised by a Senior Collections and House Officer, you'll be responsible for routine conservation, preventive conservation and the annual programme of deep cleaning. Your attention and expertise will help to ensure excellent standards of care throughout the house. You'll collect and record information gathered during cleaning and housekeeping, to improve our knowledge and understanding of the house and all that's in it. You'll use preventive conservation methods to improve how we look after everything, and how we present it to visitors.

Applications from redeployees are assessed against the minimum criteria for the role. In your application, please provide details of how you meet the minimum criteria below:

Minimum Criteria

• ability to implement collections care and management to agreed standards
• ability to deliver inclusive and welcoming visitor experiences
• able to work as part of a team, supporting colleagues and volunteers to achieve shared goals
• understanding of safe working practices in day-to-day house operations and collections care
• knowledge of collections and property, with the ability to contribute ideas to improve ways of working and visitor experience

Additional Criteria for All Other Applicants

• someone who puts people first, and who knows what's needed to make sure everyone receives great service
• able to work as part of a team, with skills in day-to-day supervision and management
• good at talking to, and getting on with, all kinds of people
• comfortable with managing costs and spending
• full of ideas about how to make spaces and objects accessible to more visitors

The National Trust is committed to promoting and preserving those places of natural beauty and historic interest for which it has the privilege to be responsible for the benefit of the nation, for everyone for ever. The Trust is proud of what has been achieved over the last 126 years and is determined to maintain those high standards of conservation, stewardship and curatorial care for which it has been recognised throughout the world. Its achievements have enabled the general public and the Trust's members and visitors to enjoy and appreciate the countryside, coastline, gardens, historic buildings and collections, all of which encapsulate so much of the history of England, Wales and Northern Ireland. There is a duty to tell that history in a complete, balanced and accurate way, and without judgement. The National Trust continues as a guardian of the past, and for the future, to uphold its duty to maintain and enhance what has been entrusted to its care.

The package

Benefits

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places