Collection and Delivery Driver - 3.5 Tonne

DPDgroup; Portsmouth; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading logistics company in Portsmouth is seeking a dedicated Collection and Delivery Driver. In this role, you'll provide exceptional service, manage deliveries and collections, and maintain the company's reputation for excellence. Responsibilities include load management, accurately recording parcel information, and ensuring safe vehicle operation. A strong commitment to customer service and attention to detail are essential for this position. This opportunity is ideal for individuals who thrive in a fast-paced environment.

Qualifications

• Strong commitment to customer service.
• Ability to work independently in a fast-paced environment.
• Experience with parcel delivery logistics is a plus.

Responsibilities

• Serve as the first point of contact for customers.
• Load parcels onto your van efficiently.
• Follow a daily delivery schedule.
• Safely operate and maintain the van.
• Scan and record parcel information accurately.
• Collect signatures and proof of delivery.
• Report any delivery or vehicle issues.
• Maintain cleanliness and organization of the van.
• Adapt delivery approach to weather conditions.
• Collaborate with team members for smooth operations.
• Wear the provided uniform and PPE at all times.
• Demonstrate DPD DNA Values.

Skills

Customer service

Attention to detail

Route management

Safe driving

Effective communication

Job description

As a Collection and Delivery Driver for DPD, you'll be the face of our company and play a crucial role in ensuring customer satisfaction. Your responsibilities will include:

• Serving as the first point of contact for our customers, providing exceptional service when collecting or delivering parcels
• Starting your shift at the depot, where you'll be responsible for efficiently loading parcels onto your 3.5 tonne van
• Following a daily delivery schedule and managing your route effectively to ensure timely collections and deliveries
• Safely operating and maintaining the 3.5 tonne van, adhering to all traffic laws and company policies
• Accurately scanning and recording parcel information using handheld devices
• Collecting signatures and other necessary proof of delivery from customers
• Promptly reporting any delivery issues, vehicle problems, or customer concerns to your supervisor
• Maintaining a clean and organised van, conducting daily vehicle checks, and reporting any maintenance needs
• Adapting to changing weather conditions and adjusting your delivery approach accordingly
• Collaborating with depot staff and other drivers to ensure smooth operations and efficient parcel sorting
• Wearing the provided uniform and personal protective equipment (PPE) at all times while on duty
• Demonstrating the core DPD DNA Values of: Honesty, Respect, Passion, Flexibility, Caring and Accountability

This role requires a strong commitment to customer service, attention to detail, and the ability to work independently in a fast-paced environment. Your dedication to timely and accurate deliveries will be crucial in maintaining DPD's reputation for excellence in the logistics industry.