Colleague Experience Lead

HCA HEALTHCARE UK; City of Westminster; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading healthcare provider in the UK is seeking a professional to enhance colleague experience and engagement. You will partner with HR to drive initiatives that ensure a positive workplace culture. Candidates should have proven HR experience, strong analytical and communication skills, and a passion for inclusion. This role offers opportunities for career progression and a supportive environment, reflecting a commitment to colleague wellbeing.

Benefits

Career progression opportunities

Access to world-class training

Wellbeing-focused culture

Qualifications

• Proven track record in HR projects and career development.
• Ability to translate data into meaningful action.
• Exceptional ability to convey complex ideas clearly.

Responsibilities

• Partner with HR to map and enhance the colleague experience.
• Develop strategies for colleague engagement and wellbeing.
• Collaborate with leadership to craft inspiring messages.
• Present insights to shape work environment improvements.
• Guide managers to create positive, inclusive teams.

Skills

HR experience

Analytical skills

Communication ability

Creative thinking

Passion for inclusion

Education

CIPD qualification

Job description

Responsibilities

• Design the Journey: Partner with HR and leadership to map and enhance every stage of the colleague experience.
• Drive Engagement: Develop strategies that give colleagues a voice, foster wellbeing, and build a listening culture.
• Communicate with Impact: Collaborate with Internal Comms, the CEO, and CHRO to craft clear, inspiring messages and open feedback channels.
• Turn Data into Action: Present insights that shape decisions and improve the work environment.
• Support Leaders: Guide managers to create positive, inclusive teams and embed best practices.

Qualifications

• Proven HR experience with a track record in projects and career development.
• Strong analytical skills to translate data into meaningful action.
• Exceptional communication ability to convey complex ideas with clarity and influence.
• Creative, innovative thinker with a passion for people and inclusion.
• CIPD qualification is desirable but not essential.

For over 50 years, HCA has been a global leader in healthcare. In the UK, we're one of the largest providers of privately funded healthcare, investing over £500 million in cutting-edge treatments, technology, and facilities. As part of our team, you'll enjoy unrivalled opportunities for career progression, access to world‑class training, and a culture that prioritises your wellbeing.

At HCA UK, we believe colleague experience is at the heart of exceptional care. This is your opportunity to lead initiatives that make a real difference—from the first day a colleague joins us to the day they retire. Working closely with the Head of Colleague Experience and local HR teams at our prestigious Harley Street and Princess Grace Hospitals, you'll help create a culture that truly reflects our values and delivers on our Colleague Promise: "It's How We Care."