Coach Driver - Luton

National Express Group PLC; England; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading transportation company in the South East is seeking Professional Coach Drivers based at Luton depot. Applicants must hold a Full UK PCV licence (Category D) and have a passion for delivering excellent customer service. The role offers competitive pay, additional allowances for unsociable hours and weekends, as well as comprehensive training. Employees enjoy benefits such as annual leave, free coach travel, and access to an Employee Assistance Programme. This position involves varying shifts and a commitment to safety and compliance.

Benefits

20 days of annual leave plus bank holidays

Free Coach travel

50% discount for friends and family

Smart uniform

Company pension

Employee Assistance Programme

Qualifications

• Minimum age: 21.
• A passion for delivering excellent customer service.

Responsibilities

• Safely transport passengers across the coach network.
• Deliver outstanding customer service.

Skills

Customer service

Ability to handle passenger luggage

Education

Full UK PCV licence (Category D)

Job description

Join National Express in the South East as a Professional Coach Driver, based at our Luton depot. We're looking for experienced PCV licence holders to deliver outstanding customer service while safely transporting passengers across our coach network.

Our current pay rate: £17.53 / hour basic pay

Additional allowances

Unsociable hours: £13.50 / shift (20:00–02:00 starts)

Weekend starts: £19.68 / hour

Night allowance: £15.50 (02:00–03:00 duties)

Reduced night allowance: +58p / hour (23:00–06:00 hours worked)

• Please note that Night allowance and Reduced night allowance cannot be used in conjunction with one another

Location

Luton

Operational Hours

Average 42 hours per week, plus overtime opportunities

Shifts will cover 24 hours

Schedule

4 days on and 2 days off within a variable shift pattern.

What you'll need

Full UK PCV licence (Category D)

A passion for delivering excellent customer service

Minimum age: 21

Ability to handle passenger luggage

Training & Development

CPC renewal and continuous training provided

Paid medicals for CPC renewal

Route learning, vehicle familiarisation, and specialist training in defensive driving and disability awareness

Please note: We are unable to offer visa sponsorship for this role.

What we offer in return for your hard work and commitment

20 days of annual leave plus bank holidays (This increases by a day for each completed calendar year of service to reach a maximum of 25 days.)

Free Coach travel for yourself on the National Express Network

Complementary coach travel for a nominated person or complementary bus travel for a spouse or partner

50% discount for friends and family on full fares on our coach services

A smart comfortable uniform

A Company pension

Exclusive benefits and savings from thousands of the UK's largest retailers and service providers

Access to our Employee Assistance Programme, which includes free counselling and further support to improve your health and wellbeing

An opportunity to take part in our Cycle to work scheme

Join us on the Journey… and apply today.

National Express is committed to creating an inclusive workplace that reflects the diverse communities we serve and we positively encourage applications from all sectors of the community.

We are a Disability Confident Committed employer and should you require any adjustments at any stage of the recruitment process please let us know.

Things to Note…

At National Express, we are really proud of our health and safety record and as a result, we operate a Drugs and Alcohol Policy which is applicable to all employees.

As part of your initial assessment, we will complete Drug and Alcohol testing and you may be subject to random tests during your employment