Cluster Manager (Funeral Operations)

Dignity Funerals Limited; Guiseley; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading funeral services provider seeks a Cluster Manager to develop and lead multiple funeral brands across the region. You'll ensure high performance through your teams, aiming for trustworthy, respected service in the UK. With responsibilities including driving business growth and implementing effective team management, the role requires previous multi-site management experience and a customer-centric focus. A full UK driving license is necessary, and competitive benefits include a salary starting at £47,000 with additional allowances.

Benefits

BUPA Private Healthcare

Life Assurance

Comprehensive Sickness Scheme

Access to Internal Development Schemes

25 Days Holiday + Bank Holidays

Qualifications

• Experience leading multiple brands and teams to success.
• Ability to create a positive and inclusive working environment.
• Demonstrated leadership capability in a changing environment.
• Full UK Manual Driving License required.

Responsibilities

• Develop funeral brands and high-performing teams across multiple sites.
• Achieve the vision of being the most trusted end of life service provider.

Skills

Multi-site management experience

Customer centric service

Leadership and management skills

Commercial acumen

Job description

Position

Cluster Manager

Location

Coyne Brothers Funeral Directors brand, Liverpool & Surrounding areas

Job Type

Full-Time, 38.33 Hours per week

Salary

Starting from £47,000 per annum + Car Allowance

Are you an innovative and seasoned leader with a passion for delivering exceptional service and driving business growth? Are you motivated by delivering high performance through strong and engaging leadership of your teams? Then we'd love to hear from you.

Responsibilities

Our Cluster Managers play a vital role in developing our funeral brands and high-performing teams across multiple sites in the region. They help us to achieve our vision to be the most trusted, respected and valued end of life service provider in the UK.

Qualifications

• Have previous multi-site management experience leading multiple brands and teams to success.
• Can continuously embed a positive, engaging, and inclusive working environment where collaboration is key.
• Have operated in a customer centric role that has delivered exceptional client service levels.
• Have demonstrable leadership and management capability and is comfortable working within a changing environment.
• Can demonstrate the ability to create, implement and deliver strategic growth and performance in the community in which they operate.
• Are an agile, well-organised, and motivational leader who can engage, coach and develop individuals to deliver results.
• Have strong commercial acumen and can understand and implement practices that makes a business successful.
• Can effectively manage costs and operate in a regulated environment.
• Have a full UK Manual Driving License - Site travel is included in this role.

Benefits

• Annual salary starting from £47,000 + £4500 car allowance
• 25 Days Holiday + Bank Holidays.
• BUPA Private Healthcare (Self).
• Life Assurance X2 Salary.
• Comprehensive Sickness Scheme.
• Access to our Internal Development Schemes.

Next steps

To join us in this role, simply hit the

apply button to submit your application and a member of our Talent Acquisition Team will be in touch!

FCA Statement

Please note that this role is subject to meeting regulatory requirements. As an FCA-regulated organisation, we are committed to adopting the highest standards and we do this by employing individuals with the appropriate skills, experience and integrity to protect both the company and our clients. If you are considered for a role, you will be providing your permission for us to conduct the relevant checks and assessments that will be carried out during the recruitment and onboarding process. The nature of the checks will depend on whether the role is subject to the Senior Managers and Certification Regime (SMCR).

Equality, Diversity and Inclusion Statement

Our Vision is to connect with our clients, colleagues, company and communities based on our principles whilst celebrating our differences.

We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and to take decisive, informed and bold action to promote inclusion and belonging.

Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.