Cluster Director of Revenue Management The Savoy & The Mere Hotels

AccorHotel; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hospitality company in Greater London is seeking a Cluster Director of Revenue Management. This role involves developing and executing a revenue strategy to maximize profitability across multiple revenue streams. The ideal candidate will have at least 3 years of experience in Revenue Management, excellent analytical skills, and strong communication abilities. This position provides a competitive salary and various perks, including discounts at affiliated hotels and wellness programs.

Benefits

Competitive salary

Pension and life assurance

Cashback for well-being expenses

Exclusive hotel discounts

Gym access

Season ticket loan

Qualifications

• 3+ years of experience in Revenue Management within the hospitality industry.
• Strong communication skills with the ability to influence.
• Analytical with exceptional attention to detail.

Responsibilities

• Develop and execute a comprehensive revenue strategy.
• Lead and mentor the Sales & Marketing team.
• Chair weekly Revenue Management meetings.

Skills

Crisis Management

Marketing

Public Relations

Strategic Planning

Education

Bachelor's degree in Hotel Management, Finance, or related field

Tools

IDeaS G3 RMS

Opera PMS

Delphi/Opera Sales & Catering

Job description

Cluster Director of Revenue Management

Job Title: Cluster Director of Revenue Management

Department: Sales & Marketing

Supported by: Director of Sales & Marketing

Your purpose will be

Alongside with Director of Sales & Marketing to lead the hotels Sales & Marketing team by setting the strategic vision for revenue growth and profit optimization. You will champion total hotel profit generation across all revenue streams ensuring pricing distribution and market positioning deliver both commercial success and brand excellence.

This is a Cluster Director role based at The Savoy supported by Director of Reservations at The Savoy and an on-property Revenue Manager at The Mere.

You will be accountable for

• Developing and executing a comprehensive revenue strategy that maximizes profitability across Rooms Restaurants Spas and other revenue-generating areas.
• Leading inspiring and mentoring the Sales & Marketing team to foster a strong culture of revenue management.
• Serving as the final decision-maker on revenue strategies ensuring alignment with brand standards ownership expectations and long-term goals.
• Building strong relationships with internal stakeholders external partners and ownership groups to share strategy performance and opportunities.
• Driving the hotels strategic planning process collaborating with profit-generating teams to identify and activate new revenue opportunities.
• Communicating a compelling vision of Total Hotel Profit Optimization to property leaders and embedding revenue management concepts throughout the business.
• Leveraging analytics forecasting models and revenue management systems (RMS CRS rate shopping tools) to identify and maximize profit opportunities.
• Producing accurate short- and long-term forecasts to guide pricing and yielding tactics.
• Leading the annual budget process and preparing long-range projections.
• Monitoring economic trends market conditions and competitor activity to inform commercial strategies.
• Chairing weekly Revenue Management meetings ensuring alignment and accountability.
• Directing pricing promotions and availability strategies to target the most profitable customer segments.
• Overseeing distribution and channel optimization continuously evaluating new opportunities.
• Partnering with Marketing to enhance digital marketing performance manage OTA / CTO relationships and ensure optimal online content across all channels.
• Acting as system owner for all core revenue management technologies ensuring data accuracy compliance and effective utilization.
• Maintaining strong market intelligence through competitor and industry insights.
• Identifying mentoring and developing revenue management talent fostering a high-performance growth-focused culture.

What you will need to succeed in this role

• Bachelors degree in Hotel Management Finance Accounting Mathematics or a related field (preferred).
• Minimum of 3 years proven experience in Revenue Management within the hospitality industry.
• Strong communication skills both written and verbal with the ability to influence and engage at all levels.
• Highly analytical with exceptional attention to detail.
• A dynamic proactive approach with the ability to thrive under pressure.
• Strong organizational skills with the ability to multi-task and consistently meet deadlines.
• Professional presentation and the ability to build strong collaborative relationships.
• Experience with IDeaS G3 RMS Opera PMS Passkey and Delphi / Opera Sales & Catering (preferred).
• Previous reservations or revenue management experience highly valued.
• Commitment to confidentiality and safeguarding company assets.

Please note that we believe in flexibility and multi-skilling and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues.

Additional Information

Whats in it for you

• Competitive salary pension and life assurance
• 3133 days of holiday (including public holidays)
• Cashback for wellbeing / healthcare expenses & Perkbox
• Exclusive discounts :
• Savoy Fairmont Raffles and Accor hotels (friends & family rates included)
• 50% off at American & Beaufort Bars Afternoon Tea spa florist and select Gordon Ramsay restaurants
• 20% off at other Gordon Ramsay restaurants and Restaurant 1890
• Free stay at The Savoy after probation
• Colleague restaurant interfaith prayer room and wellness room
• Laundry services for all colleagues
• Gym access cycle-to-work scheme and Virgin Active membership discount
• Season ticket loan for commuting
• Employee assistance program
• English classes optician reimbursements and local discounts for F&B and retail

Remote Work: No

Employment Type: Full-time

Key Skills: Crisis Management, Marketing, Public Relations, Fundraising, Media Relations, Constant Contact, Strategic Planning, Social Media Management, Team Management, Public Speaking, Wordpress, Writing Skills

Experience: years

Vacancy: 1