Club Operations & Member Experience Assistant

David Lloyd Leisure; Milton Keynes; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading leisure company in Milton Keynes seeks a dedicated Operations Assistant to ensure members feel safe and experience exceptional service daily. The role involves supporting club activities, including greeting members, performing cleaning tasks, and assisting other teams as needed. A passion for customer service and strong communication skills are essential. Perks include free memberships, food discounts, and career advancement opportunities.

Benefits

Free Club Membership for you and your family

Discount on food and drinks

Discounts on Swimming, Tennis Lessons, and Personal Training

Opportunities for Career Advancement

Wagestream App: Get paid on demand

Qualifications

• Passion for customer service is essential.
• Ability to work effectively in a team setting.
• Quick adaptability to a fast-paced club environment.
• Emergency Response Qualification is a plus.

Responsibilities

• Support departments across the club with various activities.
• Ensure members feel safe and have an excellent experience.
• Perform cleaning and opening/closing tasks.
• Greet members and support teams wherever needed.

Skills

Customer service passion

Team player

Strong communication skills

Ability to work in a fast-paced environment

Job description

A leading leisure company in Milton Keynes seeks a dedicated Operations Assistant to ensure members feel safe and experience exceptional service daily. The role involves supporting club activities, including greeting members, performing cleaning tasks, and assisting other teams as needed. A passion for customer service and strong communication skills are essential. Perks include free memberships, food discounts, and career advancement opportunities.