CloudOps Engineer

IQVIA LLC; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading global healthcare provider is seeking a CloudOps Engineer to support public sector clients, focusing on automation and system reliability in a fast-paced environment. Candidates should have a solid background in software engineering, especially with Python, and experience in cloud environments such as AWS. The role requires strong operational skills, problem-solving abilities, and collaboration in a hybrid team setting. Commuting to the London Paddington office is necessary.

Qualifications

• Experience in deploying and maintaining cloud solutions.
• Familiarity with infrastructure-as-code tools.
• Ability to work in agile teams.

Responsibilities

• Automate provisioning and management of cloud resources.
• Monitor and troubleshoot cloud services.
• Build systems for platform infrastructure management.

Skills

Python

Problem-solving

Automation

Collaboration

Monitoring and troubleshooting

Education

Bachelor’s degree in computer science

Tools

Kubernetes

Terraform

Ansible

Job description

Hybrid, with flexibility.

We are looking for a CloudOps Engineer to join a team supporting a Public Sector client in the UK with experience in deploying, maintaining, and upgrading customer solutions on cloud environments using infrastructure-as-code languages. Specifically, we are searching for someone who brings fresh ideas, demonstrates a unique and informed viewpoint, and enjoys collaborating with a cross-functional team to develop real-world solutions while ensuring the platform’s high availability and reliability that our customers have come to expect.

In this role, you will be expected to:

• Utilise infrastructure-as-code to automate the provisioning and management of cloud resources.
• Monitor and troubleshoot cloud services to identify and resolve operational issues in a timely manner as part of a 24/7 On-Call Rota.
• Build software and systems to manage platform infrastructure and applications.
• Improve reliability, quality, and time-to-market of our suite of software solutions.
• Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs,
• Provide primary operational support and engineering for multiple large, distributed software applications.
• Gather and analyze metrics from both operating systems and applications to assist in performance tuning and fault finding.
• Partner with QA & Test to improve services through rigorous testing and release procedures.
• Create sustainable systems and services through automation and uplifts.
• Develop and maintain documentation for customer solutions and operational procedures.

Our ideal candidate

You are an excellent operational engineer with experience in providing product updates, identifying production issues, and implementing integrations through CI/CD pipelines while maintaining and understanding the importance of change control. You have experience working in an agile team with a solid background in software engineering and familiarity with Python. You thrive in a fast-paced collaborative, distributed, multi-cultural and dynamic environment.

Knowledge and Experience:

• Bachelor’s degree in computer science or other highly technical, scientific discipline
• Solid experience in relevant field of operations
• Ability to program with one or more high level languages, such as Python
• Experience with infrastructure as code tools such as ansible or Terraform
• Experience with cloud architecture environments, preferably AWS
• Proficiency with cloud deployment frameworks such as Kubernetes
• Experience with Unix based systems and environments
• Experience & knowledge of working with secure systems handling PII/PHI data is desirable
• A team-based mentality that focuses on a group’s collective goals and objectives
• Strong problem-solving skills with the ability to learn and investigate independently when required
• A proactive approach to identifying problems, areas for improvement, and performance bottlenecks
• Successful DBS check and Security Clearance will be required
• Proficiency in English.

Must be commutable to our London Paddington office.

Please note, this role is not eligible for UK visa sponsorship.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide.