Cloud ICT Support Technician: Microsoft 365 & Intune

Randstad Technologies Recruitment; England; On-site; GBP 25,000 - 35,000; Full time

Job summary

A prominent recruitment agency is seeking an experienced ICT Support Technician in England. This position involves providing technical support, managing Microsoft 365 and Intune environments, and contributing to IT improvement projects within a modern, cloud-centric workplace. The ideal candidate has 1-3 years of helpdesk experience and a strong understanding of Active Directory and networking fundamentals. Excellent benefits include generous holidays, performance bonuses, and private healthcare.

Benefits

25 days annual holiday

Your birthday off

Annual performance-related bonus

Generous pension scheme

Private healthcare

Enhanced company sick pay

Subsidised gym membership

Cycle-to-work scheme

Annual summer and Christmas events

Qualifications

• 1-3 years in an IT support or helpdesk role.
• Proven experience supporting Microsoft 365 environments.

Responsibilities

• Provide 1st and 2nd line technical support across the business.
• Administer and maintain Active Directory and Azure AD accounts.
• Manage devices and policies in Microsoft Intune.
• Support and optimise Microsoft 365 services.
• Troubleshoot hardware, software, and networking issues.

Skills

Microsoft 365 support

1st and 2nd line support

Active Directory management

Endpoint management via Intune

Networking fundamentals

Tools

Windows 10/11

macOS

Microsoft Intune

VOIP systems

Job description

A prominent recruitment agency is seeking an experienced ICT Support Technician in England. This position involves providing technical support, managing Microsoft 365 and Intune environments, and contributing to IT improvement projects within a modern, cloud-centric workplace. The ideal candidate has 1-3 years of helpdesk experience and a strong understanding of Active Directory and networking fundamentals. Excellent benefits include generous holidays, performance bonuses, and private healthcare.