Clinical Team Lead Administrator

NORFOLK AND SUFFOLK NHS FOUNDATION TRUST; Bury St Edmunds; On-site; GBP 30,000 - 35,000; Part time

Job summary

A regional healthcare provider in Bury St Edmunds seeks a Clinical Team Lead Administrator on a part-time basis. The role involves providing essential administrative support for the multidisciplinary team across two Adult Mental Health Inpatient Wards. Responsibilities include managing patient records, coordinating ward meetings, and ensuring effective communication among clinical staff. This is a vital position for ensuring efficient service delivery and supporting patient care, requiring strong administrative skills and a collaborative spirit.

Benefits

Ongoing training and development opportunities

Supportive work environment

Qualifications

• Experience in providing administrative support in a clinical setting.
• Ability to manage and update records accurately and confidentially.
• Excellent multitasking and organizational skills.

Responsibilities

• Provide comprehensive administrative support to psychiatric and clinical staff.
• Manage and update patient records with accuracy.
• Schedule ward meetings and handle correspondence.

Skills

Administrative support

Communication skills

Record management

Collaboration

Attention to detail

Tools

Electronic patient records (Lorenzo)

Job description

We have an exciting opportunity for a Clinical Team Lead Administrator to join the team on a part time basis. The Clinical Team Administrator will provide essential administrative support to the multidisciplinary team across two Adult Mental Health Inpatient Ward. This role is key to ensuring the smooth day-to-day running of the service by managing administrative processes, maintaining accurate records, and supporting communication across the team. The post-holder will play a vital role in supporting the ward managers and in turn patient care by enabling clinical staff to focus on their professional responsibilities, ensuring timely and efficient service delivery.

Responsibilities

• The ability to work on your own as well as alongside the Senior Team
• Provide comprehensive administrative support to clinical staff, including psychiatrists, nurses, occupational therapists, and psychologists.
• Manage and update patient records using electronic systems (Lorenzo), ensuring accuracy and confidentiality at all times.
• Schedule and coordinate ward meetings, patient reviews, and CPA meetings, including preparing and distributing agendas, taking minutes, and following up on actions.
• Handle incoming calls, emails, and correspondence, ensuring timely and professional responses or referrals to the appropriate team member.
• Assist with the processing of referrals, admissions, discharges, and transfers in line with trust procedures.
• Support data collection and reporting for audit, quality improvement, and performance monitoring purposes.
• Work collaboratively with other administrative and clinical colleagues to support service continuity and patient care.

Working for our organisation

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us?

We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

Why Norfolk and Suffolk?

The people here are warm and welcoming, you'll never be far from the beautiful coastline or Broads National Park. We're an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.