Clinical Systems Support Specialist

Royal Cornwall Hospitals Trust; Truro; On-site; GBP 30,000 - 40,000; Full time

Job summary

A healthcare provider in Cornwall is looking for a Clinical & Business System Support Officer to join the team. This role involves supporting clinical applications, providing user support, and liaising with third-party suppliers. Key qualifications include a diploma in IT or Business Admin and previous IT software support experience. Strong interpersonal, communication, and problem-solving skills are essential. This opportunity is ideal for those wanting to gain more in-depth experience in the NHS clinical environment and work as part of a supportive team.

Qualifications

• Previous experience of working in an IT software support role.
• Experience of working within clinical or business software and appreciation of the system administration.
• System administration experience within software.
• Extensive knowledge of the NHS Health community environment.
• Good understanding of applications used in NHS.
• Proven knowledge of patient care routes or HR routes.

Responsibilities

• Provide 2nd line Application support and manage user support.
• Liaise with third party suppliers and configure software as necessary.
• Ensure compliance with GDPR guidelines in data protection.

Skills

Excellent interpersonal skills

Ability to prioritize and coordinate work to deadlines

Excellent communication and customer care skills

Excellent problem solving/trouble shooting skills

NHS Experience

Education

Diploma or equivalent NVQ qualification in IT/Business Admin

Clinical or Business system training

Tools

NHS Clinical applications

Job description

A healthcare provider in Cornwall is looking for a Clinical & Business System Support Officer to join the team. This role involves supporting clinical applications, providing user support, and liaising with third-party suppliers. Key qualifications include a diploma in IT or Business Admin and previous IT software support experience. Strong interpersonal, communication, and problem-solving skills are essential. This opportunity is ideal for those wanting to gain more in-depth experience in the NHS clinical environment and work as part of a supportive team.