Clinical Supervisor

NHS National Services Scotland; Clydebank; Hybrid; GBP 41,000 - 51,000; Full time

Job summary

A prominent healthcare organization in Clydebank is seeking a Clinical Supervisor to provide high-quality telehealth services. The role requires the ability to make critical clinical decisions and lead a multi-disciplinary team in delivering exceptional patient care. Candidates should be NMC-registered adult nurses with extensive experience in acute or primary care settings. This position offers a competitive salary package, including additional benefits for working unsocial hours, and opportunities for professional development.

Benefits

Employee Assistance Programme

Cycle to Work Scheme

Development opportunities including study bursaries

Qualifications

• Extensive post‑registration experience, preferably within an acute or primary care setting.
• Ability to provide continuous clinical supervision and leadership.
• Broad knowledge across a number of specialties.

Responsibilities

• Provide Clinical Supervision to members within a multi‑disciplinary team.
• Act as an autonomous practitioner providing comprehensive telephone triage.
• Facilitate the provision of accurate healthcare information.

Skills

Excellent clinical decision-making skills

Critical decision-making skills

Excellent communication and interpersonal skills

Education

Registered as an Adult nurse on Part 1 of the NMC register

Job description

Overview

Are you a Nurse Practitioner looking for a new opportunity? Are you passionate about delivering an exceptional level of patient care? Can you demonstrate a wide variety of experience within a clinical setting?

Upcoming Recruitment

NHS 24 is building a talent pipeline for future Clinical Supervisor opportunities and is inviting expressions of interest from experienced, NMC‑registered, adult nurses who are passionate about delivering high‑quality clinical supervision within our telehealth service. Vacancies may not be immediately available, but joining the pipeline allows candidates to begin the recruitment journey early, be considered ahead of future hiring rounds, and stay connected with our teams as posts, rotas, and training cohorts become available. This is an excellent opportunity to learn more about the role, explore development pathways, and position yourself for upcoming opportunities within NHS 24.

If you are interested in the role but would like to learn more before applying, NHS 24 is hosting a series of open events to hear directly from experienced colleagues about the Clinical Supervisor role. Details of upcoming events can be found in the job pack and event information.

NHS Scotland Jobs: Search for your perfect career and job information; apply for Recruitment Open Event – Clinical Supervisor (Band 6) Clydebank and South Queensferry.

Who We Are

As NHS Scotland's unique provider of a national tele-health and tele-care service, we are responsible for delivering health advice and information by telephone and online services to the population of Scotland 24 hours a day, 365 days a year. NHS 24 is a patient‑focused service providing triage, advice, guidance, referral and information on health and healthcare services.

Where We Are

Our Regional Centres are located at Aberdeen, Cardonald, Clydebank, Dundee and South Queensferry. This role is advertised for the Clydebank Regional Centre.

This Role

• As the service has evolved, we have been introducing new ways of working and there is a unique opportunity for nurses to perform high‑quality telephone assessments and provide Clinical Supervision to members within a multi‑disciplinary team.
• Act as an autonomous practitioner providing a comprehensive telephone triage and clinical assessment service to patients and/or their carers/relatives, resulting in a safe and appropriate clinical decision.
• Provide real time clinical support to NHS24 frontline staff resulting in safe, appropriate and person‑centred outcomes.
• Facilitate the provision of accurate healthcare information, self-care/health improvement advice or, where applicable, referral to the appropriate level and location of care to meet the holistic and therapeutic requirements of the patient/carer.
• You will use a variety of different models to deliver clinical supervision to non‑clinical staff.

Who are we looking for?

• You will be registered as an Adult nurse on Part 1 of the NMC register.
• You will possess excellent clinical decision‑making skills, with the ability to provide continuous clinical supervision and leadership.
• Extensive post‑registration experience, preferably within an acute or primary care setting, with a broad range of knowledge across a number of specialties.
• Critical decision‑making skills.
• Excellent communication and interpersonal skills.

Our Enhanced Salary Package

NHS 24 offers a total reward package with a permanent contract on Band 6 £41,608 – £50,702* (pro rata for part‑time hours). Placement on salary scale depends on confirmation of previous relevant NHS service. Competitive salary enhancements for working unsocial hours are in addition to the basic starting salary.

• Basic Hourly Rate of £21.57
• Saturday / After 8pm Weekday Hourly Rate of £32.34
• Sunday / Public Holiday Hourly Rate of £43.13

Earning Potential: NHS 24 is predominately an out‑of‑hours employer. Actual earnings will include payments for evenings, nights, weekend shifts and public holidays. Example earning scenarios are provided in the job pack.

Shift patterns (examples): 16, 24, or 30 hours per week with an 8‑week rota; example rotas include 16hrs – 8/8 weekends; 24hrs – 5/8 weekends; 30hrs – 5/8 weekends. See the job pack for full details.

Additional Benefits

We offer supportive policies to enhance the employee journey, including an Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and a range of learning and development opportunities.

As an NHS Scotland employee, you will be entitled to: 35 days annual leave (rising to 41) pro‑rata, development opportunities including study bursaries, e‑learning and classroom courses, enhanced pay for out‑of‑hours work, enrolment into the SPPA pension scheme, NHS discounts on goods and services, and employee support services.

NHS 24 shift patterns provide an average uplift of 33% in addition to the basic salary. Uplift is indicative and depends on individual shift patterns.

Interested?

Please access the Digital Job Pack and Person Specification for full details of NHS 24 and this opportunity, as well as the Digital Candidate Application Guide to support your application. We recommend reviewing all information in the Job Pack before applying.

Our mission at NHS 24 is to create a workplace where everyone feels welcome, valued and part of the team. We promote inclusion, celebrate difference, and encourage everyone to be themselves at work.

We are progressing an Anti‑Racism Action Plan to measure progress toward becoming an anti‑racist organization. NHS 24 is an equal opportunities employer and welcomes applications from underrepresented groups. We guarantee to interview all disabled applicants who meet the minimum essential criteria for our vacancies.

To work in the United Kingdom, applicants must have the right to work in the UK. NHS Scotland Boards will check entitlement to work as part of pre‑employment checks. It can be evidenced through visas or status such as EU settled or pre‑settled status. For more information, refer to GOV.UK guidelines. NHS 24 is not licensed to issue certificates of sponsorship; applicants must have the right to work in the UK without sponsorship. It is essential to confirm you have the appropriate right to work in the UK before submitting your application.