Clinical Services Manager

HC-One Ltd; York and North Yorkshire; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading care home provider in York is seeking a Clinical Service Manager to oversee nursing care and activities. This role requires a Registered Nurse with a commitment to compassion and team leadership. Responsibilities include managing staffing, creating care plans, and fostering community relationships. Benefits include paid NMC PIN renewal, pension scheme, and opportunities for professional development.

Benefits

Paid NMC PIN renewal

Free uniform

Refer-a-friend scheme

28 days annual leave

Outstanding learning support

Wellbeing support via Employee Assistance Programme

Qualifications

• Commitment to ongoing professional development.
• Willingness to coach and support team members.
• Adhering to the NMC Codes of Conduct.

Responsibilities

• Oversee all aspects of nursing care within the home.
• Create and update individual care plans.
• Manage staffing rotas to ensure adequate levels.
• Build relationships with community partners.
• Provide out-of-hours cover when required.

Skills

Registered Nurse with valid PIN number

Experience in person-led care planning

Knowledge of National Standards

Ability to lead and mentor a team

Job description

Overview

About The Role

In your role as a Clinical Service Manager at HC-One you’ll value kindness above all. You will oversee and assist every aspect of nursing care and activities within the home. You will be responsible for creating and updating individual care plans for residents as well as maintaining clear, accurate, up-to-date medication records. You will draw on your clinical experience to provide support, guidance and assistance to the team, and develop strong relationships with key partners within the community to strengthen the HC-One brand and raise the care home’s profile. You’ll ensure adequate staffing is maintained within the home through efficient management of staff rotas, and from time to time, provide cover out of hours as required.

Responsibilities

• Oversee and assist every aspect of nursing care and activities within the home.
• Create and update individual care plans; maintain clear, accurate medication records.
• Provide support, guidance and assistance to the care team.
• Develop strong relationships with key community partners to strengthen the home’s profile.
• Manage staffing rotas to ensure adequate staffing levels and provide out-of-hours cover when required.

Qualifications and Requirements

• Registered Nurse with valid PIN number.
• Knowledge of National Standards and NMC code of practice.
• Experience in person-led care planning within a care home.
• Willingness to coach, guide and support the team, including delivering formal and informal teaching to colleagues and other care professionals.
• Commitment to adhering to the NMC Codes of Conduct and ongoing professional development.

Personal Attributes

• Compassionate, caring, and able to lead, motivate and mentor a team.
• Respectful and courteous; strives for personal and professional development.

Benefits

• Paid NMC PIN renewal and Nursing Times Membership.
• Paid Enhanced DBS/PVG; free uniform; refer-a-friend scheme (up to £1000 per referral, depending on role).
• Nutritious meals during shifts of eight hours or more.
• Company pension scheme; 28 days annual leave inclusive of bank holidays; group life assurance.
• Award-winning learning and development and support to achieve qualifications.
• GP online service for around-the-clock GP consultation (including dependents under 16).
• Opportunities to learn from experienced colleagues as part of an outstanding team.
• Colleague discounts on 1600+ high-street partners; wellbeing support via Employee Assistance Programme (24/7, 365).
• Recognition schemes such as ‘Kindness in Care’ and Long Service Awards.

Equality, Diversity and Inclusion

We are passionate about ensuring that current and future colleagues can be their true selves. We prioritise inclusive working practices and invite applicants from all backgrounds. We are committed to providing a quick turnaround from offer to start date.

Pay rate is subject to experience and qualifications.