Clinical Services Manager

Signature Care Homes; Walsall; On-site; GBP 58,000 - 69,000; Full time

Job summary

A leading care provider in Walsall is seeking a confident Clinical Services Manager to lead the care team and ensure high-quality service delivery. You will manage staffing rotas, develop care strategies, and lead a compassionate care team. Ideal candidates will have strong IT skills and prior experience in a clinical management role. The position offers up to £69,000 per annum, comprehensive benefits, and opportunities for ongoing career development.

Benefits

Up to 30 days annual leave

Workplace pension

Free meals on shift

Private medical insurance

Life Assurance Scheme

Employee Assistance Programme

Qualifications

• Experience as a senior clinician in a care setting.
• Proven management experience leading care teams.
• Full, clean driving license.

Responsibilities

• Run the care element within the home, delivering high-quality service.
• Lead and develop the care team, mentoring and inspiring others.
• Manage the agreed Care Services budget and staffing rotas.

Skills

Leadership

IT literacy

Crisis management

Health & Safety knowledge

Tools

Signature Specific systems MCM

RADAR

Job description

Job Summary

Day-to-day, you'll run the Care element within the home, delivering a high-quality service that supports residents to live safe and fulfilled lives. You'll make sure staffing rotas are drawn up efficiently and cost-effectively, so the right people are deployed daily to meet the care needs of residents. You'll help develop group-wide strategies and systems to ensure front-line care is as good as it can be, and you'll manage the agreed Care Services budget. Sometimes you'll act up to deputise for the General Manager, supporting the delivery of identified KPIs - but just as importantly, understanding and communicating the Signature Mission, Vision and Values which drive our award-winning service to residents. You'll be responsible for leading and developing the care team, mentoring and inspiring others and making sure everyone is aspiring to be the best they can be. And since everything we do at Signature is modern, transparent and champions best practice, you'll need to be IT literate, as you'll become the super-user in the home for Signature Specific systems, also helping others in using them.

Key Responsibilities

Signature Senior Lifestyle offer unrivalled residential and dementia care in luxury homes. We strive for excellence in everything we do, and make a real difference to our residents' lives. Our team is one of our biggest assets. We cultivate a supportive environment for our people, with tailored training and career development at all levels.

As an experienced and credible senior clinician, use your management experience and leadership qualities to keep our teams at their best when you join Signature Senior Lifestyle as our Clinical Services Manager at our luxury care and nursing home in Highgate. We are kind and compassionate. Positive and resilient. Proactive and organised. Honest and accountable. Passionate and keen to develop. If this sounds like you, you'll fit right in. You're a confident manager of a team of carers, can take the lead in Signature Specific systems MCM and RADAR, and provide cover in a crisis management situation, escalating as appropriate. You'll need to be able to travel as required to meet the needs of the business, while a good knowledge of Health & Safety and a full, clean driving licence are a big advantage.

Benefits

• Up to £69,000 per annum
• Up to 30 days annual leave, plus 8 bank holidays, depending on length of service
• Workplace pension
• Free meals on shift for staff working 6+ hours
• Private medical insurance and company sick pay
• Life Assurance Scheme
• 'Blue Light' discount scheme eligible
• Refer A Friend Incentive £50 voucher and up to £1,000 cash bonus
• Staff recognition scheme - Purple Heart Award
• Ongoing career training and development
• Employee Assistance Programme, occupational health support and wellbeing services
• Plus cycle to work scheme, study support, long service awards and more

Transport Links

• Commuting - East Finchley Underground nearest train station
• Walking - 30 minutes walking from Highgate train station
• Driving - 1.3 miles from nearest motorway / bypass