Clinical Secretary

Mt Ascutney Hospital and Health Center; Windsor; On-site; GBP 20,000 - 30,000; Full time

Job summary

A healthcare facility in Windsor seeks a Medical Scheduler responsible for managing appointments and patient communications. The ideal candidate is a high school graduate, preferably with experience in a medical setting, and strong team collaboration skills are required. This role emphasizes positive interactions with patients and flexibility in workload.

Qualifications

• Prior experience in a medical setting preferred.

Responsibilities

• Makes requested referral appointments and monitors schedule.
• Schedules follow-up appointments and clinical studies.
• Answers telephones and provides requested information.

Education

High school graduate or the equivalent

Job description

POSITION SUMMARY
Makes requested referral appointments; monitors clinicians’ appointment schedules; schedules follow up appointments and all requested clinical studies; performs required insurance related duties; answers telephones; determines the nature of the patient’s call and provides requested information or schedules an appointment for the patient to see the appropriate physician/ health care provider; schedules colonoscopies and endoscopies per protocol; consistently demonstrates positive and constructive interactions with patients, co-workers, and all other internal and external customers; consistently participates as a positive and constructive team member, with flexibility in schedule and workload as needed; shares information and serves as a resource to co-workers with training, trouble-shooting and problem solving as needed.

QUALIFICATIONS
Education: High school graduate or the equivalent
Experience: Prior experience in a medical setting preferred.