Clinical Research Scheduler: Patient Care & Appointments

NHS; Manchester; On-site; GBP 24,000 - 27,000; Full time

Job summary

A leading healthcare provider in Manchester is looking for a Scheduler to manage patient appointments and support operations at the Manchester Clinical Research Facility. The role involves welcoming patients, scheduling appointments, and ensuring smooth communication. Candidates should possess excellent interpersonal skills, a diploma or equivalent, and experience in administrative roles within the NHS. This position offers a salary ranging from £24,937 to £26,598 annually, with full training provided.

Qualifications

• Experience in administrative or clerical work with a customer-facing element.
• Familiar with medical terminology.
• Experience of working within the NHS.

Responsibilities

• Welcome patients to the CRF and manage check-in processes.
• Schedule patient appointments using Trust scheduling systems.
• Maintain accurate records and safeguard patient confidentiality.

Skills

Excellent communication

Good telephone manner

IT literate

Ability to work unsupervised

Tactful and diplomatic

Education

Diploma or equivalent experience

ECDL or equivalent

Tools

Microsoft Office applications

Job description

A leading healthcare provider in Manchester is looking for a Scheduler to manage patient appointments and support operations at the Manchester Clinical Research Facility. The role involves welcoming patients, scheduling appointments, and ensuring smooth communication. Candidates should possess excellent interpersonal skills, a diploma or equivalent, and experience in administrative roles within the NHS. This position offers a salary ranging from £24,937 to £26,598 annually, with full training provided.